B1G+ User Reviews

Top reviews

Insulting

On the AppleTV app, it lists replays, but then you tap the replay and it endlesssly, hours and days after the event, says ‘content not available’. Meanwhile in iOS, almost immediately after a game, the replay IS available. But who wants to watch a game on a tiny screen when you SHOULD be able to watch it on a big screen? Don’t we pay for this? But do they care? Obviously not. So all you can do is AirPlay it from your phone to your AppleTV, but guess what? It’s fuzzy and stuttering!! Maybe they could use the money they are hoarding to pay someone to fix this? Else miss your team, hope more and more games are on ESPN+ which always works perfectly! B1G+ is SO FRUSTRATING
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Streams Poorly

Watching a women’s basketball game, we repeatedly tried to back up to the start of the game, but the app snapped back to live after a few seconds. Eventually we gave up and let it play live, and it kept jumping and occasionally buffering, despite an Ethernet connection to our AppleTV. The production quality of the game broadcast was also surprisingly amateurish.
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Hiccups

Watching any event on the app, it hiccups (skips-backward and forward) nearly every minute. Super annoying. I watch on my Apple TV. I see other reviews that complain of the same issue. I used to have to login every time I used the app, but that seems to be fixed…

Terrible

Crashes all the time, logs me out, and then says I don’t have an account with my email when I literally just was using it. Trying to watch the Nebraska vs Penn state volleyball game is a nightmare, they aren’t even streaming it when it says on every google website that they are streaming it. Only one not on board is the B1G+ app. Genuinely the worst app for watching sports. Negative stars.
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Response from developer

We apologize for the issues that you're having with your subscription. The B1G+ support team is available to assist you with your account at support.bigtenplus.com.

Do not subscribe unless you like wasting money

Do not purchase a subscription from them. They do not show live games even if they’re not televised in the USA. Biggest waste of money and there is no help. Their customer service is by far the worst I’ve ever dealt with.

Works…I guess

For the amount of money this conference takes in and for the amount of money this subscription costs, it should work better. Video stream just goes black periodically and buffers back and forth in time for no apparent reason. This happens primarily the AppleTV app but also in the iOS version. No other streaming app I have does this. At least not since 2015.
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Response from developer

We advise updating your Apple TV to the most recent version. The B1G+ support team is also available to assist you at support.bigtenplus.com.

Doesn’t even have the games

I payed for a year to watch the Badgers and they have a basketball game streaming on Big Ten today but it’s somehow not on the app and I can’t watch it. What a waste of $100. I should be able to watch each and every game no matter what! Plus the quality isn’t that great when I do watch either.

Super buggie

So I’m watching an event on the app. I change to watch a different event on the app. The app says I’m not logged in. Huh? Then it says “something went wrong” when I try to login. This happens often. I’m using the app and suddenly I’m not logged in. How is that possible?

Introduced recently is a bug where the app FREQUENTLY “skips.” Every 60-90 seconds the stream cuts out and then resumes. Most often it goes backward anywhere for a half second up to 2 or 3 seconds. Oddly, it sometimes actually skips forward in the same way.

It’s sounds like a small thing but they needed to fix this skipping issue. It seems to happen only with Husker events. Again, it may seem like a small thing but the regularity with which it happens makes it hard to focus on the action because you’re waiting for the next skip.
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Response from developer

We apologize for the technical difficulties. If this problem persists, the B1G+ support team is available to assist you at support.bigtenplus.com.

Super buggie

So I’m watching an event on the app. I change to watch a different event on the app. The app says I’m not logged in. Huh? Then it says “something went wrong” when I try to login. This happens often. I’m using the app and suddenly I’m not logged in. How is that possible?

Introduced recently is a bug where the app FREQUENTLY “skips.” Every 30-60 seconds the stream cuts out and then resumes. Most often it goes backward anywhere for a half second up to 2 or 3 seconds. Oddly, it sometimes actually skips forward in the same way.
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Response from developer

We apologize for the technical difficulties. If this problem persists, the B1G+ support team is available to assist you at support.bigtenplus.com.

Far behind in what’s expected in streaming apps today

No option to watch from beginning when part way through a game. Even after rewinding to the start, keeps jumping to live tv on AppleTV. Stream frame rate is low for sporting events. Maybe ok for movies (20 or 30 fps?), but this is a major conference sports app! Makes games stutter. I’m not going to pay $13/mo for this!
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Response from developer

We apologize for the issues that you're having with your subscription. We have reported this issue to the correct department. If needed, the B1G+ support team is available to assist you at support.bigtenplus.com.

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