Docusign User Reviews

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Leave a Review Docusign
  • Easy - Practical and Effective

    I recently used DocuSign to handle a dispute with my bank, and I’ve got to say—it made the process super easy. I accidentally converted the signed document from a PDF into a picture (oops!), but DocuSign let me fix it by converting it back into a PDF without any issues. I signed, faxed, and got it done—all for free!

    DocuSign is a total lifesaver when you need to sign something quickly and don’t want to deal with printing or scanning. It’s practical, effective, and best of all, it didn’t cost me a dime. Highly recommend!

    Wait maybe I do have an account through the school but for more upgraded stuff the fee feels like no fee at all.
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  • More annoying than efficent

    I am writing this review to share my continued frustration and annoyance with many apps including docusign that we all use. I think I speak for all app users in saying that continuing POP UPS and REVIEW REQUESTS that CONSTANTLY interrupt your workflow, (work that is often times very important and highly thought consuming ) is beyond understanding. It truly seems that app programers and designers completely disregard natural human emotions to satisfy their own interests. I dont subscribe and pay for these apps to be bombarded with unnecessary pop ups and review requests for your program on a weekly if not daily basis.

    When someone like me uses so many different platforms and apps. These events occur what seams like constantly!!!! Which becomes a heavy distraction for all work going forward.

    To ALL app develops. Focus on what is important to the users, factor in the level of human emotion involved when using the apps.
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  • Useful Application

    This app has been so useful In todays busy life. Sometimes I don’t always have the time to make it into the office to sign papers and with this app i no longer have to! I love that their is a signature and initial save feature so I don’t have to write it in each time, the date is automatically updated and has a cool button feature as well as a add text feature if you have to write in a statement on any form. It’s been helpful by allowing me to share documents easily and saves the documents in case I need to refer back or just have the documents in my files.
    Only thing I wish there was is a password protection feature so that documents can’t be accessed by anyone not authorized.
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  • Terrible

    Business partner sent me document to sign. No matter what I did I could not change the signature “you” created. Probably because I’ve used this method before. This however was for my business so I need to write/sign my entire title. This application will not allow me to add “Dr.” before my name or “DVM” after my name.
    So I created my own account, with my app and my correct signature. Even after reviewing help and support. I am still not able to import their document and sign it.
    The app instructions say: open email to import; open the file and select share (THIS IS NOT AN OPTION!!!!!). I’ve tried everything. I feel strongly that the words you have chosen are incorrect, and someone my age can’t make the jump to their exact meaning. For example if I were ordering food and I wanted extra toppings, but the app only offered cherry as the topping and I don’t want cherry, it doesn’t tell me how to add pineapple instead. You might say, just select add topping, select cherry then once you’re in you can change to pineapple. But that’s not what you instructed!
    I’m excellent at following instructions, and have written manuals full of precise instructions on how to complete tasks.
    My advice to you is give your instructions to several people not in the business sector of all different ages and see where your instructions fall short.
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    Developer Response

    Thank you for reviewing the app, and for being a customer of DocuSign. We are sorry to hear about your experience, but we appreciate your feedback on how to make DocuSign’s app even better. I've relayed your feedback to our engineers.
  • Love it except that pre-selected & saved signature isn't available

    Using the DocuSign website, I have a saved, default signature. Why can't I use that here when I'm logged into my account on my phone? Just because the device allows drawing a signature doesn't mean I want to use that functionality. I should have the choice of which format to use.

    Otherwise, this is one of my favorite apps/services. I keep it among all critical business related apps for managing business process on the go. Love it!
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  • Hacked debit card while on vacation

    I discovered unrecognized transactions on my debit card when checking my account balance while on vacation in Ireland. I was able to report this concern immediately and have the card shut down, and then submit a document verifying the fraud had taken place once I got home. Although upsetting, the Patriot staff were reassuring and very helpful, walking me through the process. Kudos to Patriot!!!
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  • One of the best signing products by far!

    Easy to use, set up, and no glitches, except for their mobile up on my iPad. The reason for the four stars is that signing in person via an iPad when you have a client next to you is not smooth. I stopped using because it wasn’t reliable.
    This app truly is the best one out there for electronic signing. They are constantly making improvements which shows they are listening to feedback. I just wish they will make the iPad mobile version better.
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  • I am so pleased with DocuSign.

    It’s extremely difficult for me to get out to some place to have things signed since I’m a senior citizen and I live alone. DocuSign has made it possible for me to get important papers signed right away. It alleviates the stress of trying to find a ride and the stress of holding up important documents that require my signature. Thank you so much for this great app that I am fortunate enough to be able to use!
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  • Awesome Signing Experience

    This little unassuming application changed my life. I know….pretty cool! Your likely thinking, “this joker is surely exaggerating.” Well, I’m not.
    I was sitting at my desk, one day in the not too distant past, fretting about a contract that I had just won. I’m a contractor on the west coast, I had just won a honey of a contract on the east coast. Fantastic, the only problem is, how am I going to do the contract initiation meeting where the signing of the contract takes place!? I can request a virtual online meeting however that doesn’t work if your signing something.

    Then **++##€€ POW!!##++**, straight out of the blew comes DOCUSIGN, for all of your electronic signature needs. Naturally I was floored, reeling in the bliss of my sudden change in fate.
    People that say, “miracles don’t exist,” clearly haven’t heard my miraculous tale.

    I thank my lucky stars that Docusign was created and made available to wretches like me.
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  • Really weird security questions

    One of my security question involved addresses of property owned by my ex mother in law ! I have not spoken to her in more than 30 years! Another involved cars that I had owned or leased- With 3 driving aged kids and my own cars we have bought and driven lots of cars! It is hard to recall which cars were which years for which child! I appreciate security for sure ... but this makes 2 times I have had to have envelopes resent.
    Anyway... it has been frustrating
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