Canvas Student User Reviews

Reviews Summary

Top reviews

Decent, but missing key features

This app feels like it was built because it had to be, likely to accommodate the reality that students use their iPads and iPhones more than anyone wants them to. There are things missing from this app that feel glaring - like the absence of support for dark mode. Or the fact that posts don’t save automatically, like they do on almost every other iOS app. More than once, this app crashes mid-response and I lose everything, so I have to write everything somewhere else first, then move it over to Canvas when I’m ready to post. Not a huge deal, but frustrating when you forget and lose a lengthy post. And document uploading is weirdly unreliable. I don’t know why — nothing about the app feels so…thin…but document uploading does. Oh, and granular notifications! Why can’t there be more granular notifications? I get really frustrated by the way this thing alerts me. It’s either too much, or not enough. And I can’t dial it in to make notifications just about the responses I’ve posted.

All said, it’s an app I have to use. And after using the web version, the app is far less enjoyable and lacks most of the best features of the website.
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Response from developer

Dear User, really appreciate your suggestion. We will consider it and improve our app in the new version. If you have questions or suggestions please reach out to us! Here is a guide how to contact support: https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767

A terrible app at the moment

Worked perfectly fine at first however every time I open the app I cannot click on any icons and the app just freezers and it’s seriously annoying and affecting my studies.

Good but there’s some bugs

How canvas works, there’s a lot of great things in this app e.g the layout.

However, submitting is where the issue is with submitting. Sometimes when pressing the library option. Majority of the time I submit multiple photos/videos. I’ll select one photo and then it’ll submit right away. I then have to resubmit the assignment to submit the other photo/video. The people that mark my work then complain you haven’t submitted all of the work, it’s not finished etc.

Another issue,
I press the library option and some photos and videos I don’t want to submit aren’t there. For these I used to use email to submit but I’ve recently found a feature where you can submit via photos on iphone. This feature is literally a lifesaver.

Please fix these.
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One bug, but overall great

I’ve been using Canvas for school for the past 3 years and I’ve gotta say that it is a very reliable platform to use. Everything is organized, assignments/courses are easy to navigate, and the whole app in general is pretty user-friendly. However, one problem I have been having recently is it sometimes the app freezes whenever I open it and click on one of the menus at the bottom of the screen. Once this happens, I can’t click on anything or do anything in the app, and the only way to fix it is to delete the app and redownload it. This has been very frustrating for me, as the only other way to access Canvas is to use a search engine and go to the website version, which is a hastle in itself. So I just needed to share this issue I am having with the app. Nonetheless, Canvas is a great platform to use, especially for educational purposes.
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App Freezing

Great app until recently. The app freezes when I try to open the calendar or any of the options along the bottom of the screen.

Student point of view

I have been using canvas for many years. The look hasn’t changed at all at it is frustrating at times because you can’t find assignments. The to do list is pretty much useless if you accidentally click the x you loose the assignment and have to talk to your teacher. The layout of the app in general could be better and it could add more interesting things to make students not hate it. I will say google classroom is my preferably choice because it is easier to attach assignments by clicking 2 -3 buttons but for canvas you have yo pick how you want to submit it and then attach it then confirm it and so on so forth. I also don’t like how when you use the text box entry it doesn’t save your progress. I can’t tel you the many times that I have accidentally closed the tab and had all of my progress gone and there is no way to get it back.
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Nothing amazing

I’m a student who is in lockdown currently and online learning is the only way that I can go to school so my teachers are using any app to help make things easier for us, and this app is extremely helpful and easy. The reason I said nothing amazing is because I hate school and I hate anything to do with it. But the app is good.
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a few things to suggest, and bugs.

Canvas is not my favorite it’s easier then google classroom though, but I find it highly annoying at times when the notifications mess up or it glitches. it’s glitched a few times when I’m on the app, I wish the setup was a bit easier to deal with though. with the way it is set up it isn’t bad though I just wish they made it a bit less complex. I find it complex because that’s just the way I am, not everything is exactly easy for me. if they had set it up a bit differently that would be perfect, like the modules, announcements, calendars etc. something about in those spots to be different would definitely help, now another thing I have an issue with is the color….I’m sure a lot of other people have suggested it and i know people who literally complain about the color at times. but if there was a dark theme it would make things so much easier to deal/work with, literally if there was a dark theme I would like this app a whole lot better. but just a few bugs need to be fixed, I’ve had to delete this app a few times to get it to work properly, I’ve signed in on others laptops and phones before and the notification wouldn’t work. I’ve even tried to delete my account and make a new one it still wouldn’t work???? that’s all I’ve got to say.
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Response from developer

Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at https://www.instructure.com/canvas/support-faq.

Canvas is a fantastic platform

After having used Canvas for my MSc I can safely say it is an excellent platform. Rather than fishing your way around a website my study, reading material, links, discussion board, and course tools were all at hand and easily identifiable. Using this application provided me with no limitations and made studying a lot less stressful. Thank you.
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An example of a terrible product and web design

The many number of school districts who paid millions for their students to use this app and website were undoubtedly ripped off; this app(and its website) is an absolute disaster. It’s full of bugs, glitches, hard to navigate, and the website and app seem like two completely different things. This app won’t organize assignments by how your teacher orders them on the website. Assignments don’t show up. Grades disappear. And it’s even worse for teachers who have to navigate through an even longer slew of menus to set up assignments, and all on short notice. This app is an inconvenience for every party involved, and greatly slows down workflow and communication between parents, teachers, and students. The only reason this app is successful is because schools needed online infrastructure on very short notice. If you see this review, I would advise you to give your complaints to your school and/or school district and have something done about this. Canvas does not deserve the money a d praise it gets for such a subpar product, that only seemed mildly useful out of necessity.
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