LetterSchool User Reviews

Reviews Summary

Top reviews

No answers

Like other reviews on here, I purchased the full version on my phone, but when I tried to open it on the iPad for my son, it switched to the lite version, said no in-app purchases allowed, and cannot connect to iTunes Store. My settings are fine, Iโ€™m connected to the internet, yet no matter what I do I canโ€™t get the full version I paid for. Back and forth with the developers a couple times, then no further response and no answers or solutions. So either itโ€™s a money grab or they just donโ€™t want to fix the problems. My son is autistic and he is upset that he canโ€™t play a game he loves. The developers should either fix the problems or reimburse the people who paid for the full version and got cheated. Then I emailed them again and said they never took a payment from me, maybe thatโ€™s why I never got the full version. So then they took money from my account and never gave me access to the full version. Not once has my son been able to play the full version, and they took the money and didnโ€™t say a word back to me. So this would have been a good app, if we would have had use of the full version which I subscribed to. Gonna have to cancel it and find something of actual use.
Show less

Response from developer

Hello Leo84Phoenix, We apologize for such a frustrating experience with our app. Rest assured that we are here to assist you. To restore your purchase, kindly click on the 'Restore Purchase' to reinstate the full version. If the issue persists, please contact us at support@letterschool.org indicating your username here so that we can assist you as soon as possible

Letter school

Gtfhgxt hcicy syrfbfyrydtdgfhyu

Response from developer

Hi! Many thanks for your feedback. Your support really keeps us motivated to provide the best early life literacy program. If in case there is anything that you need help with, please don't hesitate to contact us at support@letterschool.org and we'll be happy to help you out! Happy Handwriting, LetterSchool

Purchased, worked, now back to lite!

Edited. Finally working now even though I attempted the developers solution last week with no luck. But itโ€™s working again. Heโ€™s happy, Iโ€™m happy.

Purchased last week, son loved it, now when he plays he only gets the lite version and it says it can't connect to iTunes. Frustrating for sure.

Response from developer

Hello, We understand the frustration. Rest assured taht we are here to assist you. To restore your purchase, kindly click on the 'Buy Full Version' at the homescreen of the app. Then, click on the 'Restore Purchase' to reinstate the full version. If the issue persists, please contact us at support@letterschool.org so that we can assist you better. If the issue persists,

Love it!

I love this app. I love how the kids are asked to continuously try again to make the letters, numbers and shapes if they miss the line. It makes their writing much more precise.

Just wondering if you are able to add more font options onto the app, preferable NSW foundation find so there is a an option for a closed โ€˜kโ€™ and โ€˜yโ€™ with the hooked tail but minus the ticks at the end of each letter.
Show less

Response from developer

Hello! Thank you so much for your support. We will definitely take note of your feedback so that we can improve our service further. If you need any assistance, please contact us at support@letterschool.org and weโ€™ll be more than happy to help you :)

Best app ever

My children love this app

Response from developer

Hello, We're glad that your children are enjoying LetterSchool. Our mission to teach every child to read and write with a learning experience that's full of fun. If you need any assistance, please get in touch with us at support@letterschool.org and we will be very happy to assist you. Happy Handwriting, LetterSchool

Great app!!!

I have recently downloaded your app for my daughter, as she was struggling with writing, spelling or even just recognising letters. After just one weekend of using this app her school, noted a massive improvement. They asked us what we had done, they really couldnโ€™t believe the change.

This app is incredible!!
Show less

Response from developer

Hello Wrighty, We're delighted to know that our app has been helpful to your daughter. That's more than enough reason for us to stay motivated to continue to provide an amazing learning experience to our learners. If you need any assistance, don't hesitate to contact us at support@letterschool.org and we'll be happy to assist you! LetterSchool

Do No Use Too Expensive

Ok I paid for all the shapes the letters and the numbers. Now I do not have access to any of it. I am very angry and I am putting it out on my social media accounts. Just because you want to rake in a subscription fee. An EXCESSIVE subscription fee! You should have at least warned long time users and given us at least a year free considering all the money we have forked over in the past. Well not any more. I will find something else to use. Tamara Penny, OTR
Show less

Purchased app and now it is subscription only.

Was a great app for a while. Today I opened it up and it has shifted to subscription only with my previous version -fully purchased - nowhere to be found. Somehow my app has now switched to a lite version.

Response from developer

Hello, We apologize for a less than satisfactory experience with us. We'd love to learn more about the issues you have faced and help you sort this out as soon as possible. May we request you to write to us at support@letterschool.org so we can work together to find a solution? It would be our pleasure to help you out. LetterSchool

Sounds donโ€™t always work

Sound doesnโ€™t work for Cvc part of the game. I opened the settings for sound and music, they are both turned on. The letter and number section has sounds and music.

Buyer be aware. It is a scam

I wish I could give zero star. I purchased this app in Nov. 2018 for my son. Few weeks ago, we noticed that it cannot be opened anymore. So today I deleted the app and downloaded it again. It seems like this company updated the app, but they donโ€™t acknowledge your previous purchase, in other word, you have to pay it AGAIN. It is reasonable to ask for an upgrade fee or something. But why in the world we have to pay it twice? It is very unfair to customers like me. I am sure there are a lot of people out there who are experiencing the same situation, so I decided to write this down. I contacted Apple store for a refund, they could not issue refund to me because it has been a year.
I definitely recommend you NOT to buy this app. Just in case if they upgrade it again, you are going to lose your money. DO NOT BUY!!!
Show less

Response from developer

Hello, We understand where you're coming from but we assure you that we are more than willing to help you out and restore your past purchase. Kindly contact us at support@letterschool.org so that we can work out a solution to the issue you've encountered as soon as possible :)

Alternatives to LetterSchool