LetterSchool User Reviews

Reviews Summary

Top reviews

It is good for learning

I posted it and I love it

Response from developer

Hello, We're glad that you're enjoying LetterSchool. Our mission to teach and provide a learning experience that's full of fun. If you need any assistance, please get in touch with us at support@letterschool.org and we will be very happy to assist you. Happy Handwriting, LetterSchool

Letter school

Nitrogen

Response from developer

Hello, we're glad to know that you’re learning how to spell with our app quite nicely. We look forward to you mastering the alphabet soon! If you need help with anything, please contact us at support@letterschool.org and we’ll be happy to assist you. Happy Handwriting!

Very disappointed in new update

The old update was better when we could use all the letters and the numbers it’s just not the same 😒😭

Response from developer

Hello Cedar, We apologize for not meeting your expectations with our latest update. Could you provide us with more details about the features that you would want to be restored in the future so that we can look into it and consider adding them back?

Stole my money!

I’ve emailed on two separate occasions and have not received a response. You have taken a yearly subscription instead of the monthly subscription and I would like my money back!
Contact me ASAP to resolve please

Response from developer

Hello, we sincerely apologize for a frustrating experience you've had with the renewal. Sadly, your message didn't seem to have reached us. Please send us an email once more at support@letterschool.org and we'll definitely do our best to help you out. -LetterSchool

Why do we have to buy the free trial WHY!!!!!!??????πŸ˜‘πŸ˜‘πŸ˜‘πŸ™πŸ™πŸ™πŸ˜’πŸ˜­

I have played this game for five years and it was so much fun πŸ€—but why do we need to buy it I just don’t get it 😑like before no money purchases but now YES! 😀please please please no money purchases PLEASE!!!!!!! or you are the worst!😑 and have a good day everyoneπŸ˜„ but not you stupid dumb developer!!!!😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑
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Wonderful

This app has been wonderful just in the first day we used it! Looking into the premium version but even the LITE got my son excited to learn to write! Worked so well on my iPad since I have an Apple Pencil that he was actually getting the hang of actually writing with a pencil like utensil. He didn’t want to stop and the trains on a few of the practices made it so much better as he is all trains all the time! Love and highly recommend!
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Response from developer

Hello, We are absolutely thrilled to know that we've provided an exciting learning experience to your son! Feedback like yours is what really keeps us motivated to continuously improve and strive to become the best. If you need any assistance, feel free to contact us at support@letterschool.org and we'll be more than happy to assist you! Happy Learning, LetterSchool

Be careful of in app purchases and hidden fees

My son enjoyed this so although had times getting different parts to recognize interaction (finger drags not necessarily connecting when tracing letters). He is honestly a bit old for and I found d he was going through the free options rather quickly. This is wear my dissatisfaction with the app begins. There are very few free options and kids are constantly prompted to purchase more advanced levels. Please know that if you inadvertently choose one of those levels the trial period is very short (we only received 1 week) and then you will be automatically subscribed for a full year subscription for $50. This is non-refundable (couldn’t even just pay for the 1 week we used or switch to a monthly subscription). I was literally told by Apple that they could do nothing and there was no one I could speak to. Be very careful trying this app or look elsewhere.
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Response from developer

Hello, We sincerely apologize for the frustrating experience you've had with us. Indeed, the trial automatically renews but you can always cancel it anytime or before it renews. We highly appreciate your feedback, though. It really keeps us informed and in-tune with what our learners need, want and expect from our service. Rest assured that we will take your feedback into account to serve you better in the future. If you need any assistance, please reach us out at support@letterschoo.org and we'll be happy to assist you.

Regus was a great day to be loved loved and love the more you love

I had to go back and get my car and after work the day you were going out there and you didn’t): was the day you got your hair cut so that you can go and then go get it for me then I will give it a try and get a hold you then I can give it a go see if I get it I will drop you the y I had a good day and after a day of my life and then my father and my son had to be loved me to be loved loved and love the father and my heart I had a good time with yum love the love of Jesus was a good time and a little more I
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Response from developer

Hello, Many thanks for your feedback. It's good to see that you're learning how to spell quite nicely! We can't wait to see you master all the letters soon! Happy Handwriting, LetterSchool

No longer free

My 4yr old son loves this app. It’s engaging and helped him learn his alphabet. All the sudden, the developers decided to switch the free version to a $10 version - which my 4yr old, not knowing any better, began to purchase. He always played the app before, after all so why wasn’t this one working? Grandfather those users who helped you get to enough volume - don’t suddenly take away what was once given.
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Charges you full price

I want a refund! And I am going to make a massive complaint about this! I signed up to the monthly subscription and low and behold you have charged me Β£40 today! I want this sorting ASAP! I made 100% when starting the subscription it was on the monthly so my son could try it out! I want a refund back into my account and the subscription cancelling!!!!
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Response from developer

Hello, Subscriptions and orders linked to your Apple ID are directly handled by Apple so they need to be cancelled via the App Store. We would love to assist you better at support@letterschool.org. We look forward to hearing from you.

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