Southern Bancorp User Reviews

Southern Bancorp

Southern Bancorp, Inc.

Finance

Top reviews

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Unlocking card

I am not able to unlock my card via app or online banking

Beautifulb8

2 months ago

Needs work

App is not regularly updated. App gets stuck or logs you out. iOS gets updates more frequently than app so the app struggles.

Auntie~Ann

6 months ago

Please read

Can’t login to my account or do anything else on the app or on website

mattdia761

10 months ago

Response from developer

We are sorry you are experiencing issues, can you call us so we can help troubleshoot login issues.800.789.3428. We look forward to helping you!

Wont open!!

I can't even get the app to open. This is the only way I can check my account. It is terrible. Very slow. And needs work!!

leslie a g

2 years ago

Response from developer

We apologize for the issues that you are experiencing. We would love to troubleshoot with you in order to improve your experience. If you are interested, please contact southern@banksouthern.com

Face ID

For some reason my Face ID option has went away

okguy4u03

2 years ago

Response from developer

We're sorry you are having an issue! We would love to troubleshoot with you. Please contact us at support@banksouthern.com.

Good app

The new update is better then what it was and love that I can deposit checks on it now too

lc app

2 years ago

Response from developer

Thank you!

Brilliant Update

This update is everything one could’ve ever asked for prior to its advancements. The layout is very useful and meets any needs for those enrolled. Extremely satisfied with all changes made. Out of 5 stars I’d give a 10! :)))

SonGarEst

2 years ago

Response from developer

We are glad you like it! Thanks!

Updated

I downloaded the update and now it won’t let me log in when I tap the “login” button.

AaaB190815

2 years ago

Response from developer

Hello, we have made some updates and this might be fixed. If you are still having problems, please contact support@banksouthern.com. We would love to troubleshoot the issue!

Needs a lot of work

Ok to view your accounts, but seriously flawed elsewhere. Using IOS devices will not auto capture mobile deposit. Using portrait or landscape makes no difference. Manual capture works sporadically. Have notified bank of this and they are not sympathetic in the least. Regional banks need to step up their game or risk losing out to big banks like Chase.

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frogark

2 years ago

Response from developer

Hello, we have updated the app with improved mobile deposit capture. Please let us know if you are still having issues! Contact support@banksouthern.com to start the conversation.