Thank you
I love this app. It is just as helpful as the excellent staff at the Kingfisher location. They have been so great to me. Thank you all for being there for me.
face ID
it’s a good bank but face id barely ever works. it does, and then it doesn’t even give the option. over all good bank just the app needs work
Location
The mobile deposit feature really makes it more convenient, now that I have moved 50 miles away from where I did my banking for the past 35+ years
Customer service
Whenever I need to call and I have a question about a charge on my debit card the customer service at Banc First is the best! Not only do they do their job, they do with friendly, smiling faces! I’ve been with Banc First for 7 years and haven’t had 1 bad experience!!
My money isn’t always available?!
We’ve been BancFirst customers for 18 years and I’ve always loved it. Customer service has always been top notch and mobile banking made things even more convenient; however, in the last few years it’s been getting buggier and having more and more trouble. Specifically I’ve noticed that if a transfer is made from one account to another the money isn’t available for several hours, sometimes the next day; whereas most of the time, it’s available immediately. It’s hard to know when money is going to be there to make a purchase when it’s not consistent. And I can’t rely on the app because according to it, the money is there and available. It’s getting to the point that I’m considering looking for another bank. I’d hate to start over elsewhere when I already have such a good standing here, but I can’t keep gambling with whether I’m going to be able to access my money!
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Mobile deposit, auto deposits
You have no way of knowing where your deposits are from unless you keep track in another way, you can’t just look at it and know what it is. Other banks show the check and give you a place to make a note. This is disappointing and as a business it does not work for me.
Mr brown
Bancfirst gave me a start when chase bank
would not let me borrow any money when I had $50,000 in an account to secure the loan. so I thank you Bancfirst for allowing me to restart my businesses after I suffered a loss.. And become successful again
would not let me borrow any money when I had $50,000 in an account to secure the loan. so I thank you Bancfirst for allowing me to restart my businesses after I suffered a loss.. And become successful again
Best bank ever!
My husband and I switched to BancFirst a couple of years ago. My only regret-that we didn’t do so sooner. We bank at the May/Hefner location; I can’t begin to tell you how great they all are-all top notch professionals-everyone has been kind and friendly. We have our checking and savings at BancFirst, and recently refinanced an auto loan. Never had an issue of any sort. And I’d like to give big kudos to Jeni McCalip-she’s has gone above and beyond!
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Boutique Partner
Never in my life have I enjoyed banking, but I do now! BancFirst in Chandler, Oklahoma has the most amazing and helpful group of people I have ever dealt with. Regardless if it is my personal or business account, I am always pleased with the service and assistance I receive!
CT & Bill pay.
A comment spot should be available when doing a transfer. Bill pay should be free.
