Concern
Sorry about the low rating, but for good reason so far I have enjoyed the app on my iPhone but one exception a very important one,
I’m having trouble with transferring from my phone app to my accountant a copy of my statements.
Everybody that needs to send their accountant their statements needs to be able to do so.
not have to bother calling every single time A Baker due to having to explain everything in detail every time and work around the banks schedule when you don’t have time I need to do banking
if this gets addressed I would really appreciate it a lot I have brought it to the attention of several people the responses I have received was if we can’t fix this you could call us and we can email it to you when we are available, the other response was if we can’t fix this then I could go somewhere else.😡
I’m having trouble with transferring from my phone app to my accountant a copy of my statements.
Everybody that needs to send their accountant their statements needs to be able to do so.
not have to bother calling every single time A Baker due to having to explain everything in detail every time and work around the banks schedule when you don’t have time I need to do banking
if this gets addressed I would really appreciate it a lot I have brought it to the attention of several people the responses I have received was if we can’t fix this you could call us and we can email it to you when we are available, the other response was if we can’t fix this then I could go somewhere else.😡
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Great app
The only thing I wish was different was the ability to scan in checks.
Stop asking me to review your app while I’m banking
App crashed as I was making a transfer right after I was asked to rate the app and I clicked not now. Then had to restart app, log in, and you asked me twice more in 20 seconds for a rating. So here it is. Good job guys. Woot one star. Now give me back my $27 overdraft “protection” fee. It’s a scam. Loyal to your bottom line
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The best consumer bank around…
Being over 50 years old I’ve had several different accounts for business and personal use. Banc1st is absolutely been an enjoyable experience with some of the best customer service I’ve ever experienced.
Refresh daily?
Over the weekend periods it seems like it takes a few days for the ledger and current balances to equal out. I know some transactions take a few days to actually go through but can this be fixed?
Great for financial use!
Love the ease of use and as a student I love how easy it is for me to budget and see where my money is at. After the recent facelift it has been super easy to navigate and add accounts.
Bill Pay crashing & other bugs after iOS 14.3 update!
App worked fine until I updated both my iPhone 11 Pro Max and my iPad Pro to iOS 14.3. Running your current version, the app crashes as soon as I click on the Bill Pay tab! All other tabs work fine; it’s just the Bill Pay tab that crashes the app. Now I am unable to view or pay my bills—most of which are set up for paying through your app—so this is a true crisis. Sent a message, but no reply from CS. Then tried the Chat option. Was able to bring up the Chat screen, but the app kept kicking me out because CS would never respond after several minutes of waiting, and the app kept timing out! This needs to be addressed as it renders the Chat option useless. That was yesterday. Today, out of desperation, I tried AGAIN to start a Chat to get some immediate help, but am now repeatedly getting a blank Chat screen! BancFirst, when are you going to fix these major 14.3 incompatibility problems? My family members own BancFirst; this is NOT the typical BancFirst quality standard!
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Scary bug on app
Great Bank to use. The app is good as well up until recently when it says I have no accounts valid and can’t see my account or transaction history on the app...
Easy and safe
Love the app. Easy and anytime access. It has made my life so much easier. Highly recommend this.
Gotta have it
You gotta have this app. It makes life way easier. Only problem is on rare occasions the app goes down for “maintenance “ problem is they don’t always tell you. This causes problems but that’s only happened to me twice in 3 years so its not to bad. Customer service is easy to reach and they are very friendly.
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