Disgruntled customer
I have tried unsuccessfully to pay my bills (I have 4 accounts) using the new updated app and it has been a nightmare. I ultimately had to pay them on line one at s time. It did not seem to recognize my accounts. I realize that sometimes change is necessary, but it needs to continue to be user friendly.
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Crappy website
I have been using the Four County App for a few years now. When I clicked to pay my electric bill for August… I realized the app had changed and the kicker is … it didn’t recognize my credentials. I did forget my password and would go right back into the app to tell me I was incorrect. I finally had to go on my laptop and pay! I tried to pay through the app for 3 days! Some bugs definitely need to be fixed!
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Great with the latest Update
This app just received a very much needed UI update. It looks and feels a lot better now. The only issue is that there still isn’t a way to set up auto/arrangement payment plans.
There’s also an annoying “minimum payment is $10” notification that still appears every time you open the app, with no option to do not show again.
There’s also an annoying “minimum payment is $10” notification that still appears every time you open the app, with no option to do not show again.
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