The Simpsons™ User Reviews

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Used to be my favorite app game and then..

This used to be my favorite app game. I played it for years nearly everyday. I don’t know what happened but a few years ago I got “logged out” of my game and to this day was never able to log back in. I advanced so much in the game I didn’t want to lose my progress. Not to mention was constantly getting the “server issue” Bart screen.
Once I gave up and realized I’ll never get my original game back I abandoned the game. Then maybe a year later I decided to see if I could recover my old game (couldn’t) so I just decided to grit my teeth and start a new game but every time time I tried to play the “server error” Bart screen popped up and at times when it did I lost the progress of the NEW game I had started. I tried to create an account so I wouldn’t lose progress but the app does not allow me to go thru the entire process of creating an EA account. This happened repeatedly every time I opened this app. I abandoned the game once more and once again in 2023 decided to see if I can could create an account to finally play the game and ensure I can play while my progress is being saved. Needless to say I’m running into the same issues as I have been for years. I give up. I’m officially deleting this app and never coming back. I bet this app has lost a significant amount of users due to their incompetence and unwillingness to fix system error. Good riddance.
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WWJD?

Playing for over 10 years. ***** Literally one of the best free games and simultaneously the most frustrating for server connection, delays and crashes.***** The servers have been Hellish lately. I can’t connect for the long periods of time. The right thing to do is give us premium Jesus character for free. It won’t absolve all of EA’s sins but… WHY IS HINDU HEAVEN THE FINAL AWARD IN THIS UPDATE? Taken alone it’s nothing. But consider other story elements and it seems anti Christian (Lisa isn’t the voice of the whole town so don’t suggest it’s Lisa’s satirical viewpoint). At least both Buddha and Jesus are shown in a satirical way (neither to be taken seriously ). God is shown as vengeful and petty. BUT Shiva is the only one who isn’t a moron. Buddha is free (awarded through update tasks) and Shiva is only 75 donuts but Jesus is 199 donuts with heavenly swing set and God is 777 donuts with the 10 commandments. Jewish Walk of Fame is 250 donuts but Yahweh earns donuts (cool!!). Why is there Shiva, Shiva statue, Hindu Heaven, Apu, Manjula and Sanjay? I thought Apu and family were “canceled”. Are there other Hindus in Springfield? I’m glad there are several Christian churches and the Buddhist monastery. I’m not aware that anyone in Springfield is anything but Christian, Jewish, Buddhist, (Kwanza??), or non-religious. Like I said, the Hindu residents were “canceled”.
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Best game that I CANT play

I have so many memories playing this game in college in between classes and had a great time. Only game to this day I’ve even made any in game purchases just because I didn’t mind spending the extra time and cash.

I would give this a 5 star rating but unfortunately it gets dropped because of the customer service team and issues with the app. I have reach out numorous times to attempt to fix my issues but have received no help other then email chains that did not resolve anything. Unfortunately one random day I went to play and the game just wouldn’t let me log in. After trying for days I realized that I was just going to have to create a new account. That’s when I realized that the issue was that I was unable to connect to EA servers all together. Years later I’m still unable to connect to EA Servers, meaning I can’t play or save the game.

Very disappointing that no one was able to assist as this is still to date my favorite game. I hope nobody else has this problem but I recommend the game to everyone that likes tap and click games and the simpsons!
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Painful, obnoxious, and unplayable. (Long read, but very important.)

I want to start of by saying that I gave this app 2 stars because when you are ACTUALLY ABLE TO PLAY IT, it’s very, very fun. However, my rating is so low because you only get around 30ish minutes to play before you “cannot connect to the server.” From there, you have two options from the EA Help Center: 1. Delete the app and reinstall. 2. Delete the app data and reinstall.

It’s very vague and unhelpful, as even when you follow those instructions, it only gives you another 10-15 minutes. EA seems to put the blame on either the device or the internet, even if you’re using cellular or mobile data instead. I don’t think it’s the cellular, data, internet, or device. This is EA’s problem and they choose to avoid it as they have for years.

If anyone at EA is reading this, doubt they are because they do not listen to their consumers, you all have a tendency to put the blame on the consumer’s internet or device instead of yourselves. You rarely update or even maintain your games and then move on to the next game working with a major company and making it pay to win. I’m starting to feel as though your company leeches off of larger ones to gain profit and that you do not care about maintaining your games.

No, this is no longer the internet or device, this is EA refusing to update or maintain the game. It’s not worth the download or time of your day.
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EA is a joke

I am writing this review to let everyone know that I have played this game for years ever since it came out. I have put a lot of money and time into it and I was at max level and I had gotten everything that came out. Then EA decided to integrate the “new” login process, and I was kicked out and my account was deleted due to inactivity. I have tried to get a hold of EA customer service support and they just keep giving me the run around. They never helped with my issue of trying to login, even after multiple times I have tried telling them that I don’t have access to that old email anymore. They just pushed me off like I was trash and the person I spoke with in the chat box was from India and didn’t care about my problem. Mostly due to they have a script that they go by over there just to get our money. EA you need to seriously deal with this huge on going problem and start treating your customers/players with more respect and loyalty. Cause if this keeps happening then you won’t have anyone playing any of your games. And then your out of business due lack of people playing your games. Please rectify this huge issue and start fixing the problems on your platform, team, servers, personal, customer service and everything else. I have to admit you guys are a good company but there are a lot of issues that need to be addressed.
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Doesn’t work

Took forever to download. Keeps saying my login codes are invalid, and when I try to play anonymously, the entire app just shuts down. Used to be a fun game.

Sad

I first downloaded this game in 2015 when I was in high school and recently redownloaded it to see what updates to the game there has been and it’s sad to see that there’s been absolutely none. All of the fun you could have in this game is taken away by the quests being so ungodly long (usually between 4,8,12, or even 24 hour wait times in between being able to send characters on others quests!!) as well as there being no actual fun and interactive way to earn donuts (in game currency) besides Maggie’s mini game which can earn you 1 donut every 17 hours which is insane considering anything you’d like to buy using the donuts you’ve waited so long to earn aren’t nearly enough to cover the cost of things which usually end up being 50 donuts plus. Basically the game relies solely on its players spending their actual money in order to buy donuts to buy things in the game that would allow them to have fun. Very much a pay in order to have fun while playing kinda game which is more than sad being how the simspsons as a show has made more than enough financially and could genuinely afford to make an amazing and interactive game for everyone who has supported them for the past 20+ years
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Need a way to get more land

I have been playing this game daily for many years. I missed out on the chance to get the building that gives land tokens and need more land. I have been getting the land that is up in the mining section, but as far as the main play area, I cannot get any more. I have to wait for land tokens. These are given out very infrequently. I have no space to put more items. I have a lot of stuff in storage that I have no place to put. Please change how the land can be purchased. I have a lot of donuts and would be willing to spend on land or please give out more land tokens as daily task awards. Otherwise, I love the game and love the different updates. One other things that could be nice is a way to tap once for all the character jobs the way we can for the buildings with the sky finger. I have A LOT of characters, and it takes a long time to tap them all out of their jobs.
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Great game big issue, Please fix.

This is one of the few games i have liked to play on mobile, and the only game i play every day. Its a great game. Though lately, for whatever reason, after i play the game 1-3 times it says it cannot connect to the server no matter what. I retry countless times, with great wifi, but no matter what i cant log into the game. I looked up how to solve this issue and someone said to uninstall and re-install the game. So i did it, and it worked, but after playing it once, it started doing the same thing. I have to do this every time I want to play, but i’m just going to give up unless i fimd a permanent solution soon because every single time i want to play the game i have to delete it and re-download it, which takes 1-2 minutes, then i have to log in, which takes 2-3 minutes, and then the game has to download the updates and everything, which takes 12-15 minutes. So every time i want to play this game, i have to waite around 20 minutes. Pleaseeee fix this i have been playing this game for years and would like to continue and i imagine that im not the only player thats been having this issue.
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The game’s mechanics

I want to start off by saying we should to be able to zoom out more, that will make the game a lot less annoying to navigate. My OCD is off the charts with this game because of the zoom out limit. I have played this game for years, waiting for this option to be available throughout the updates to no avail. I am also annoyed by the tasks that show up per season, where you need to send the characters to do certain things to earn tickets, or dinosaur skulls for decorations and prizes. I would love if there be an option to delete side quests if we wanted. It would also be more tolerable if we were able to assign all characters a certain job based on how much they make on that certain job, like sending all 100 characters to a 24h job all at once instead of one at a time. If you guys can implement these features I would definitely put more money into this game to collect all the characters in the game, trust me. Thank you.
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