The Simpsons™ User Reviews

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WARNING⚠️

I’ve had the game for about a year or so and I play it off and on. I’ve never logged in (which I guess is partially on me) and by the time i did actually create the full s count, hoping it would kind of transfer what i already did, i was already in a far space so I just play anonymously. Just today 3/14, I played in the morning and had all my content. This afternoon I go in to check on the tasks and it’s completely started me over. There were no glitches, the app was just updated, but it completely blanked out and I have no way of getting that back. They even state that on the service pages. I was well over 100 levels and it’s all gone. There’s been so many times where I have to reopen the game multiple times because it doesn’t connect to the internet properly so there are no bug fixes or anything during each update. The updates themselves are annoying because they force you to update to get the new journeys-updates that sometimes don’t even come through until just a few days before the deadlines, forcing you to constantly play so you finish and get the rewards.
It’s not worth the time to start over completely.
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Crap - pure EA garbage

The game is alright. But when you “sign in “ you get the cant connect to server screen constantly

So I played anonymously for a few weeks and everything seemed ok, so I logged in to add friends as that is a part of the game.

After a bunch of tries I finally got past the cant connect to servers screen and
BAM. My level 15 town gone

Back to square 1.

Deleted the crap and swore of EA for good
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Bug

Im deleting the game. I can’t even play without having to do the same update everytime

Customer support is a joke to you.

Very disappointed in this company. Obviously they don’t read the reviews that people are posting. It’s sad that after years of playing I am considering giving all my progress up because you guys can’t fix what everyone has been telling you needs fixing.

For months people have been trying to tell you that they are sick and tired of redownloading over a GB every time they try to open the game. Sadly it has made at least the last two events virtually unplayable because who has the time to download that every time you open the game.
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Could be Better

The game is fine but it could be improved. There are a few glitches/bugs that need to be worked out. I am constantly being logged out of this game and the login process is more complicated than necessary. In game there are a few bugs. I have characters that do not do assigned tasks from the office of unemployment even though they could (ex. I have four characters who have 4 hour tasks they can complete by themselves but when I use the office of unemployment these characters never go to complete the task). As well, I have two quests to capture creatures but I have never been able to capture them. I also have prisoners spawning from a past event in my springfield and with every update nothing changes. I have tried contacting EA help but nothing comes from it. I get like 6 people trying to solve things and in the end nothing gets solved. I am starting to grow tired of the same event tasks every few weeks. The amount of bugs and lack of imagination for events leads me to think that no developers care about this game and that pretty soon it will stop getting updates and be forgotten.
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Still the same……that’s not a good thing

I like tapped out but I stopped playing about two years ago picked it back up and found that the things that made me quit hasn’t changed. First if you’re on an iPhone 12 closing the app is a pain. Second if you have been playing a while l, you’ll accumulate a lot of money and you can’t spend it on anything, purchasing land now uses land tokens (use to be cash) and there isn’t enough ways to get them. I’ve maxed out the land, my town is huge and have no more place for buildings requiring me to pick up old buildings to place new ones required for tasks or new events. I’ve been playing again for about 3 weeks and can’t find a way to get additional land tokens (same as before), daily tasks can get you tokens but they are few and far in between. Third, using the same characters when having multiple events (example, running four tasks and they all require homer, marge, etc, I get that those are the startup staple characters, but if you’re giving deadlines for event tasks, there is no way anyone will be able to finish them in time if the average time for tasks is 4-12 hours for each task with multiple chapters. Come on there are more characters USE THEM. I’m gone again, gimme a yell when you’ve made improvements.
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Horrible login issues

Can’t even login. Every time I put in the verification code from my email that they sent me, it says “invalid code”. Did this for like 10 minutes too. Get your verifications right.

Fix your game please!!!

After playing this game for ten years, the latest update has left it broken. I’ve tried opening it for days, it’s required a verification code from my E-mail EVERY TIME and tells me I have to download 1500 updates!!!! 1500 updates!!!!! 1500 updates!!!!! I keep leaving reviews, I keep trying to report bug. But all of your avenues lead to dead end. Good to know that when you guys mess up, I can’t contact you at all either. Eleven years of the game that I can’t access and you guys can’t even have a place I can e-mail????
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Issue pls help

Ok let me first off say I’m a simpsons addict… Today I upgraded my iPhone, picked up the 13 pro max. Downloaded tapped out, when you hop onto the app it’s stretched as if it were being played on an iPad mini. Messed with my zoom and display settings within iPhone settings without any luck finding fix. You can still play the game…. But because it’s stretched you can’t see important information such as your character task bar if your phones oriented with your front facing camera on the left. Pls help I love this game too much to stop playing because of a stupid IPhone. I had another friend who has 13 pro max download Simpsons TO on his phone and can conclude it’s not just my phone his picture stretched too. Read around online and it looks like other apps have this problem too, if someone can help I would personally buy that individual a dozen IRL donuts!!!!
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Email login/verification

I was a loyal fan of this game from the very beginning. I downloaded it when I was 15 in 2013, and had it consecutively for the next 8 years until EA implemented their new email verification system last spring. I was subsequently locked out of my account from using an old email I no longer have, and have spent the last 9 months trying to get it back. I’ve tried going through EA multiple times, online help forums, date recovery centers and nothing works. I have spent almost a thousand dollars over the last decade in this game and I’m can’t give up on it now. After finally going through EA and talking to a helper from India, I started a new game under a new email address in the hopes of the old account being cloned onto the new one. Now that I’ve done this, I can’t even log into the system, with it saying it cannot connect to server. I have tried over 50 times and I keep getting the same response. I’m at my wits end and I don’t know what to do anymore, EA had no right to integrate this new system, it solves nothing and alienates and locks out the old players. This is my favorite game and I don’t want to lose all the progress I made. I’m beyond frustrated at the company for this action and if they offer me a reasonable explanation as to why they did this, I can understand it better.
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