great if you hate things working correctly or efficiently
my favorite part is it telling me i didnt make my payment (that i made) and then not letting me make the payment so that i just cant do my laundry. there is no support feature on the app and i cant find any online either. the error message i get even has typos in it that make it useful (please your payment method??). added a payment method and it doesnt even show up as an option, even when i set it to default.
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A hate it
As a resident, I have not been able to reset my password for a month. The app keeps logging off and makes it difficult to use. Timing is totally wrong. I don’t know why someone will use this app. It’s so frustrating.
Many bugs
The app hardly ever works, and doesn’t open for me majority of the time. Makes it impossible to actually use the app, and there’s absolutely no support or solutions for the issue
I wish I could give zero stars…
This system has been implemented at my university and the general consensus here is negative. This app has made doing laundry even more stressful. 4thID needs to go.
As a resident-
Great system and app, very easy to use. But, I wish there was a way to favorite or bookmark areas instead of having one area page that has every single registered machine area in the country. I have to scroll down through the list and search for my machines, or go through my account history to access it.
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Awesome and easy to use!
This app is pretty cool. I don’t have to carry around a card to get into our gym or pool! Everything is handled with my phone. This app also looks great and is easy to navigate. It just makes sense!
No Brainer
Surprising that this kind of technology isn’t more commonplace… I no longer have to worry about a key fob all the time. Just wave my phone and I’m in. It’s awesome
Bye Bye Key Fob........
Can’t tell you how many times my key fob hasn’t worked or I forgot it. I never leave home without my phone or watch. Love that convenience and the app works well.
Apple Watch
It’s simple. I go jogging and just use my Apple Watch to get back into my building. So great.
Great Service Partner
As a housing provider, this has been a great service to give my residents the reassurance of access control that better suits their tech needs, more robust communication methods to keep them up to date on time sensitive announcements, and overall create more value for all parties to ensure an enjoyable living experience. I’m excited to see how expansive this service partner will be going forward.
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Super convenient
So far the app is awesome. Super slick UI, easy to navigate, and makes for a pretty seamless experience with my building and access for friends. Definitely recommend it!
Making life easier & Great UI
I have used several of these types of apps. Typically, they are clunky and the user interface is terrible. So far the app is seamless. Last I heard they are integrating more smart platforms, so I won’t have to use 5 apps in my building.
Very Disappointing
Unable to use a different email, which is now preventing me from getting into the complex’s computer lab to do my homework that is due tonight.
