Leave a Review MyASUS
Great Service, Great Product!
I bought an FX505DY, it was my first computer ever, I don’t know what exactly happened to it, but it completely cut out on me. Within 15 minutes they cleared me to send it to them, and they’d fix it. I didn’t have to pay shipping or anything! Plus the customer service is absolutely fantastic!
And since receiving the fixed FX505, no problems at all : )Show lessok fine have it your way
This app is the single reason i am done with ASUS
The app does not work!!! The company pushes all of their support to this broken app, the live chat never connects, the “email us” button goes to a broken webpage without a submit button, the “call us” button does nothing when pressed. They made it so you are completely unable to get in touch with support except via their phone service if you can even find the number!Show lessCGM1025
They give no information on when products will be released, or restocked.
They giveMaxgameing
Gaming Notebook
My grandson purchased a Gaming Laptop. His screen blacked out, we sent it to them and they are fixing it or replacing it. No problem17isthebest
Does not properly support Sign In With Apple
I signed up in the app using Sign Up With Apple and chose to hide my email, but the app immediately asks for an email to be entered and won’t let you continue without it.silver_belt
Can’t complete my warranty
Laptop was damged, won’t load the screen correctly at al.DreadHeadcj1
Need help
I have been trying to get someone to respond to and email and also phones calls and I am unable to talk to NO ONE!😡peanut0966
Sign up with Apple Fiasco
Terrible implementation of Signup with Apple. If you choose that the very next thing it does is ask you for your email or you can’t sing up. What a joke.
That just renders the option and app useless. I guess I’ll just continue to use twitter or website chat.Igor Leandro
Terrible
Horribly frustrating app to use. Completely unintelligently designer - very hard to navigate and asks for too many details before providing no help whatsoeverDabracadabra
No help
RMA USCYL71856
we are so disappointed. We bought this product because we really believed that it was the best product to help our daughter with her online classes. It has been a great product until August 6 it stopped working. It was so difficult to navigate the website to figure out what we need to do to send it back we purchased it on August 11, 2019 so we didn’t have much time. Unless you know exactly what you’re talking about exactly big words that need to be said to be able to figure out exactly what needed to be done was very difficult. We finally got it sent back in before August 11 only to get a message back from ASIS saying that it was past warranty date and it was a problem that we had caused. This chrome book is so lightly used if there was some kind of a problem it wasn’t because of the way it was used. We need this for school and this company has made it so difficult to get some kind of resolution. The only thing that I could do was to say return it. We were so disappointed. Lots of people use their equipment to play on but that’s not what this is used for we need it.Show lessLuyer
