Leave a Review MyASUS
Used to be a good brand
Asus used to be a brand of good repute, but in the last few years I've seen their product integrity suffer and their 'customer no-service' as Clark Howard calls it, hamstrings any ability they have to assist.
I've had nothing but bad experiences since I got our supposedly 'top of the line' gateway, and I don't think I'll ever purchase an Asus product again.Show lessadhobvftivdeubdeivce
Fix your webpage!
I haven’t been able to open the web page main menu because of some ridiculous accessibility widget expired that I don’t even want!iPhonePhive
Cannot re-register Device
Need to enable to re-register Devices after reinstalling MyAsus. After doing so the app says its already registered and it doesn't add to the list.PietroDiG
Help
I just got my laptop and I’m trying to connect it to my iPhone and I was sent to this app but while trying to register its saying it isn’t responding try again later ???!! HELP !juliafaith06
Registration
For some reason, I can’t register my laptop, and its really pissing me off. I want to be able to check on my laptop from my phone, but I can’t.chcucjcu
Not working not helping!
The app is not working i can’t register my laptop and there are black lines appearing on my new bought laptop and I can’t get any help!!! Why I bought Asus at first !!! How can I get help and use my warranty!!!! App is awful and not helpfulmahikocholoo00
Needs some work
The ASUS login option is not functional. You need to use Apple, Google or Facebook to login.kimnzl
Garbage. Don’t bother.
A terrible app with almost no value or utility. Poorly designed. Hardly works for even the most basic functions for which it was designed.mkrigsman
Yep, not buying an ASUS product again
Strange lack of technical competence when it comes to their tech support (or intentional?)
I own a zenWiFi router. Let me tell you these are not budget-priced, so I would expect better support than provided by their cheaper competitors. Not!
Since they don’t have phone support the app is all I have. (Web support requires windows)
On the 2nd go-round with the app, I’m still batting 0.000%.
When I try to register product serial number, I get a server error. When I go into support, and tap on any of three support link/button options at bottom do not respond. (Online chat, call or email us). I’ve got a Mac, so when their web support sends me to a windows app, that’s a non-starter.
Running out of ideas short of junking a $200 router after one year of ownershipShow lessNetMammal
Garbage!
This app is pure garbage and ASUS should be ashamed of themselves for even putting it out. I’ve been trying to login unsuccessfully for almost 24 hours. After inputting my information it just sits there with the rotating circle endlessly making its rounds. No time out, no error message, just an infinite circle. Do Better!Show lessCJJacobs
