It works, but it’s ugly.
I’ve been with this bank for 3 years now. So far I’ve had no problems with the app such as login to my bank and display my balance. HOWEVER, this app is such an eye sore to me and in my OWN OPINION, I feel as if the application could look ten times more appealing if it was shown a little love. I’d love for an option to show more ways to save money such as if you swipe your card it automatically moves a dollar or set amount to the savings like some other banks do. Please update the interface display to something more modern.
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App is rarely working properly or at all
Most everyone does their bill pay on an app anymore, This app lags so bad or most of the time will not let you even log in, really considering changing banks as my time is more valuable than to sit and wait on an App for 10-15 mins. And I have noticed other folks commenting the same and obviously the bank does not care as nothing has been done to fix the App and make if more user friendly.
Will most likely changing banks as this is a big deal to myself.
Will most likely changing banks as this is a big deal to myself.
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Unreliable & Faulty
Bug fixes and their updates always mean that I won’t be able to login to the application for some time, meaning that something on their backend is poorly configured (likely an API.) Coming from a cyber security perspective, it doesn’t bode well for the security of our banking data that part of just the infrastructure is so faulty.
I love the bank itself, they’re reliable and have resolved fraudulent activity expediently and wholly in the past. I am disappointed that the application’s UI hasn’t been changed in over five years and that I personally have yet to get Touch ID to work for the app. Touch ID works with everything else I have it set up for, and if I was still working for Apple I’d be annoyed at the possibility of having to explain that it’s bad app development rather than a problem with the iPhone.
I love the bank itself, they’re reliable and have resolved fraudulent activity expediently and wholly in the past. I am disappointed that the application’s UI hasn’t been changed in over five years and that I personally have yet to get Touch ID to work for the app. Touch ID works with everything else I have it set up for, and if I was still working for Apple I’d be annoyed at the possibility of having to explain that it’s bad app development rather than a problem with the iPhone.
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Great bank, absolutely horrendous app
The bank itself is great overall. But the absolute worst part about this bank is the app. It works half of the time and it looks like it was developed in 2009 and they haven’t updated it since. It’s so frustrating to navigate through and I dread having to open it. Please do something to fix it. It’s such a hassle for those who use this bank and I would think we deserve a little bit better of a mobile app.
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Disappointed
I just became a new member of the midflorida family. I’ve seen many reviews of how great the bank is, but this app is extremely dated. I have another account with USAA and their app is what I’m used to. Going from a user friendly banking app to a dated app is a tough adjustment. There has been no problems with the bank itself, I just wish the app was more up to date. I really hope with my comment, and the comment of others that there will be change to this app in the near future. 😊
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Can’t Log in properly
It seems like every time I try to log in using the app I’ll have to reset my password even though my password is universally what I use on Midflorida’s website itself, which always works. After I change my password it’ll work but, it would be nice not having to reset each time I try and use the app here. Would also be nice to not get blocked out of my account for an hour after only 3 attempts to log in. This app is really bugged and needs fixing.
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outdated but does the job
so i saw a bunch of reviews saying it was outdated and doesn’t support face id, and although it is definitely outdated it DOES support face id, go into settings and enable touch id and it will allow you to use face id when you log in :)
Absolute Trash
Since becoming a customer at Midflorida this app has become worse and worse. I feel like they fired their app developers as the last update was two years ago. I’m about to pull all my money and close my accounts if something isn’t done soon. The app is outrageously slow, has so many bugs, is riddled with ads. It doesn’t even have faceid which was available two years ago! Since no one reads these I’m also calling MidFlorida to voice my opinion and sending a letter to the office of the president. This is unacceptable period.
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Worst App
I’m a new customer to MIDFLORIDA and I dread this app. Everything is dated and it’s not user friendly. I feel like Dory of Finding Nemo. However in this case, instead of just keep swimming I keep clicking. The further you dive in the more times you have to click the back arrow. Facial recognition has been available for three years on iPhone and the fingerprint scanner is the only available option. It’s time to stop putting money in the bank and use it to enhance technology before you lose customers. I have considered refinancing just to move back to a bank with a modern app. Not to mention, security updates haven’t been applied if this app hasn’t been updated in two years which leaves the possibility of a security breach. Not good MF.
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please add face ID
Its really frustrating to have to type in my password every time i check my balance which i do very often, i have a iphone XR and most apps i have or have had in the past have face ID.
