Leave a Review MIDFLORIDA Mobile Branch
Great bank, absolutely horrendous app
The bank itself is great overall. But the absolute worst part about this bank is the app. It works half of the time and it looks like it was developed in 2009 and they haven’t updated it since. It’s so frustrating to navigate through and I dread having to open it. Please do something to fix it. It’s such a hassle for those who use this bank and I would think we deserve a little bit better of a mobile app.Show lessCandacewithaK
Disappointed
I just became a new member of the midflorida family. I’ve seen many reviews of how great the bank is, but this app is extremely dated. I have another account with USAA and their app is what I’m used to. Going from a user friendly banking app to a dated app is a tough adjustment. There has been no problems with the bank itself, I just wish the app was more up to date. I really hope with my comment, and the comment of others that there will be change to this app in the near future. 😊Show lessTiiffany1414
Can’t Log in properly
It seems like every time I try to log in using the app I’ll have to reset my password even though my password is universally what I use on Midflorida’s website itself, which always works. After I change my password it’ll work but, it would be nice not having to reset each time I try and use the app here. Would also be nice to not get blocked out of my account for an hour after only 3 attempts to log in. This app is really bugged and needs fixing.Show lessMermayhem
outdated but does the job
so i saw a bunch of reviews saying it was outdated and doesn’t support face id, and although it is definitely outdated it DOES support face id, go into settings and enable touch id and it will allow you to use face id when you log in :)Valerie_Is_Awesome💖
Absolute Trash
Since becoming a customer at Midflorida this app has become worse and worse. I feel like they fired their app developers as the last update was two years ago. I’m about to pull all my money and close my accounts if something isn’t done soon. The app is outrageously slow, has so many bugs, is riddled with ads. It doesn’t even have faceid which was available two years ago! Since no one reads these I’m also calling MidFlorida to voice my opinion and sending a letter to the office of the president. This is unacceptable period.Show lessBeeR411
Worst App
I’m a new customer to MIDFLORIDA and I dread this app. Everything is dated and it’s not user friendly. I feel like Dory of Finding Nemo. However in this case, instead of just keep swimming I keep clicking. The further you dive in the more times you have to click the back arrow. Facial recognition has been available for three years on iPhone and the fingerprint scanner is the only available option. It’s time to stop putting money in the bank and use it to enhance technology before you lose customers. I have considered refinancing just to move back to a bank with a modern app. Not to mention, security updates haven’t been applied if this app hasn’t been updated in two years which leaves the possibility of a security breach. Not good MF.Show lessGoodvibesntunes
please add face ID
Its really frustrating to have to type in my password every time i check my balance which i do very often, i have a iphone XR and most apps i have or have had in the past have face ID.Kawaii666Girl
It just needs work
It’s good to be able to check my account history and be able to see all the transactions that I’ve done. The issue comes to it being so old looking and fairly slow. It takes a while to load things and the interface itself is not the easiest to use. I wish that they would fix the slow issues and give this app a redesign and make it look new and modern. I understand for a small bank since it’s only in Florida it may not be at the highest priority to update an app, but MidFlorida is growing and they need to be up to date with the times. If they can resolve the issues then it will be a better appShow lessJohnnyBoii28
App always goes down
I’ve been banking with Mid-Florida about 5 years now and I love banking with them. However this app is driving me nuts. The app will go down for hours leaving you to not be able to transfer funds, view your account, or anything. It’s frustrating because this has happened to me twice in the past 3 weeks and I’m extremely frustrated with this entire app. Please update, please fix. Thank youShow lessSk83r gyrl
New Banking Transfers, etc
The new set - up for transfers is extremely confusing - where to - where from. Oh my goodness! It was great the other way. It took me a much longer time to decide how to make the transfer than ever. Please go back !! After 14 years this was more than frustrating and made me think about moving my 5-6 accounts.
Rae Cole
I tried 8+ nicknames- All were taken. I can hardly believe that.Show lesseverygoodboydoesfinr
