Never seems to update reports easily
We use SAS VA on PCs all day in a distribution center to display current pick/pack/ship metrics pulled from SAP. I thought it would be cool to have a mobile version for the leadership team, so our analytics team created it for us. The problem with the iOS app is that there’s no easy way to view the most up to date (or minute) data without trying a myriad of things to get the report to update. Click menu and update? No- it just closes the report and doesn’t update. Drag down on the report list to get updated versions or your reports? Nope. Remove the reports from your favorites, close the app, then re-search for your reports and re-add them to your list to get the updated version? Maybe, once in a great while that works. IDK, I guess we just keep trying in hopes that some day there will be a massive SAS app overhaul. I think it’s time.
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Response from developer
First off -- thanks for sharing your experience, even though it is regretfully painful. Next, what you're experiencing is unexpected and the app should deliver the experience you desire. We suspect what you're seeing has something to do with server or network configuration. Please reach out to SAS Technical Support so we can help resolve the issues you are experiencing.
