SAS Visual Analytics User Reviews

SAS Institute Inc.

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Never seems to update reports easily

We use SAS VA on PCs all day in a distribution center to display current pick/pack/ship metrics pulled from SAP. I thought it would be cool to have a mobile version for the leadership team, so our analytics team created it for us. The problem with the iOS app is that there’s no easy way to view the most up to date (or minute) data without trying a myriad of things to get the report to update. Click menu and update? No- it just closes the report and doesn’t update. Drag down on the report list to get updated versions or your reports? Nope. Remove the reports from your favorites, close the app, then re-search for your reports and re-add them to your list to get the updated version? Maybe, once in a great while that works. IDK, I guess we just keep trying in hopes that some day there will be a massive SAS app overhaul. I think it’s time.

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crkeen

4 years ago

Response from developer

First off -- thanks for sharing your experience, even though it is regretfully painful. Next, what you're experiencing is unexpected and the app should deliver the experience you desire. We suspect what you're seeing has something to do with server or network configuration. Please reach out to SAS Technical Support so we can help resolve the issues you are experiencing.

Constantly crashes on opening

Constantly crashes and closes each time the app is open. iOS 12 and iPhone XS Max

seb2195

6 years ago

Last upgrade to 8.3 version is not stable

Updated from the SAS BI to the new SAS analytics and have been able to look at my reports maybe twice only. The APP either crashes completely, shows me a “corrupted report” , or an empty report..

Laptop version of my reports working fine. iPhone version also seems still ok.

This is unfortunate since the IPad view is probably the most confortable for frequent use.

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Ggctbrillo

6 years ago

Response from developer

SAS is very interested in addressing the issues you describe as quickly as possible. Please contact SAS Tech Support to provide more details - https://support.sas.com/en/technical-support/contact-sas.html