FLIR Tools User Reviews

FLIR Systems Aktiebolag

Top reviews

Most RecentHighest RatedLowest Rated

Great App But.....

Only thing missing is the ability to remotely take an image on the camera from iPad (using the iPad as a remote shutter release) this would make it a 5 star app! Now the update crashes after I try to create a report !!!

Ben2124

12 years ago

Response from developer

There is a new version of the FLIR Tools app. Would you mind testing it to let us know if the problem persists? Remember that you can count on us if, in case of further help, reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.

This stinks

Don't get it, you need a real Flir camera
To get the pics. It's just a tool.

It's a waste of memory

DON'T GET!!!!!!!

Sdyck99

12 years ago

Response from developer

Hi, thank you for your feedback. As stated on the app description, this is to be used with FLIR cameras. Please report any problem at http://flir.custhelp.com/app/ask with the device, OS and camera information and we will be more than happy to follow up with you directly.

Download issue

Keep having to delete the app after deleting images from data base file then reinstall app on our iPad. Will work fine, then we will finish a route then delete all the images then will have to dump app and reinstall. Worked fine before the last update. Anyone else have the same issue? Getting annoying. Please fix.

Show less

Itneedsfixed

12 years ago

Response from developer

Hi, we apologize for the inconvenience caused, this issue was addressed in the latest update. Could you please update your App and let us know if that solves the problem?. If the issue persists do not hesitate to report the problem at http://flir.custhelp.com/app/ask and a member of our support team will reach you directly.

Very helpful

Everything works, almost, thanks.
But you can only make one page reports with only one ir image and the jpeg. If you select more than one image to make a report you will loose all the marker temperatures and all the other notations.

Monty LM

12 years ago

Response from developer

Really handy but would like a few more options

We use our camera for basic education and outreach and often simply want to pull a clean image from the data. It would be great to have an export option that drops all labels and scales. But it's nice to have something much simpler to use that doesn't require Windows.

RobertInLA

12 years ago

Response from developer

Thank you for the suggestion. Be sure that we take feedback very seriously. Stay tuned to our website for further updates. Remember that you can count on us, if in case of further assistance do not hesitate to reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.

Good but making me crazy

I got the camera because this app would make the camera work seamlessly with our iPads. But a couple fundamental flaws have made that crazy. We downloaded our images but when we import to photos they get lost in there. Rather than go into last import or the end of camera roll they seem to be everywhere and I can't find them. So instead we thought it would be easier to take the card out and import using the camera connector. But the files have seven digits and the iPad only can see files with 8 digits in the DCIM folder. Since they are not saved that way we have to put the card in the pc and add one digit and then move them to the DCIM directory. Then we put the card in the computer and can import successfully. What I wish was that we could wirelessly download the pictures to the app and then move directly into an ALBUM in photos. THAT WOULD WORK! I like the app though. It just needs some improvement.

Show less

Tomboyermd

12 years ago

Response from developer

Could support more cameras

I have a FLIR i7. This camera is not listed anywhere as a compatible device. It works, but not in any direct fashion. I take the images from the SD card and move them to Dropbox via my PC. Then I can then import the images with this app. If the i7 firmware were to store its images in a DCIM directory instead of an Images directory, and If this app could import from the camera roll, we would have a pretty convenient way to get IR images from the i7 into this app with no other hardware than the iPad camera connection kit.

I am not looking for all the features this app gives you with the high end supported cameras. I just want an easier import process. Provide limited SD card support for the low end cameras and you will get a five star rating from me.

Show less

hall757

12 years ago

Response from developer

I understand the situation hall757. We will definitely forward this comment to the relevant team internally for review. We appreciate your understanding.

Video

I agree that this is a great start. After taking a video the "notes" function does not work. Videos are what we do all day and it would be nice to be able to write notes associated with each video to make our reporting easier.

DCP Midstream

12 years ago

Great start, but very buggy/crashing

This is a great start! Lots of great features. Can't wait for FLIR to fix the crashing! After taking stills or video from the iPad, it times out with "Camera is not sending any video" dialog box. Then app crashes back to the home screen. Please fix FLIR!

Tweekme