UKG EZCall User Reviews

UKG EZCall
UKG EZCall
Productive Scheduling Solutions, LLC

Top reviews

Calendar

On desktop I can view a full months of coverage in one screenshot but on app can only see daily schedule. Please fix it for convenience

Not user friendly

This is the dumbest thing I’ve ever had to use. It’s not easy to use or understand

Unable to get different views

There should be a quick view of schedules based on location, clinic type, or group. This was available in QGenda

Font size too small

Font size too small and not friendly

Functional

I work in a family medicine residency. This app has most of the necessary features. I can see my own day to day schedule and view various schedules built by our administrator. It’s not entirely intuitive but if you look around with filters and settings you can generally find the information you need. It integrates well with iCal, so I mainly use that day to day. Currently, the is a bug affecting the ‘on-call schedule’ that makes the current day display only partial information. If I go to the day prior of the next day everything is there. I can submit vacation requests as a block of time, but no-call requests have to be submitted one day at a time, which is very annoying. ‘My requests’ can only be viewed as a list but can be filtered by type. It would be nice to have a calendar view for that. It would nice to have a calendar view for everything where selecting dates is necessary, instead of just the radial wheel. Overall, not great but not terrible.
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Forced to put title here

Weeks have been Sunday through Saturday for, I don’t know, thousands of years. Not in this app.

Needs fixing

The app is convenient but not functional efficiently. When a switch is made, it doesn’t update the schedule. Also, you could only make full shift switches when quite often we’re doing a 4 hour block of coverage. Unfortunately, it doesn’t give that option.

Review

No very user friendly

So far very annoying

Let’s see — so far, I have attempted to request vacation twice and all that I’ve done is generated four sets of requests for the same times, all of which include the weekends and all of which I had to delete because they were not usable. I had to delete them one by one which did not make me happy. This is my third attempt to submit my request and I am going to try submitting Tuesday through Friday which may solve the problem. Fingers crossed! This should have been much easier. Why can’t it work like Airbnb or any other app that involves dates?
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Not helpful

Not helpful when we have call off

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