Generations FCU Mobile Banking User Reviews

Generations FCU Mobile Banking
Generations FCU Mobile Banking
generations community federal credit union

Top reviews

Frustrating app

For the past month, my balance just froze, it won’t update, I’ve uninstalled the app, installed it back, I’ve called the bank many, many times for help with this situation, they have all tried to help, but this issue hasn’t been fixed yet.

No Lock or Unlock Option

Unlike most banks and credit unions, they don’t have an option to lock or unlock debit card, in case of potential fruad activity.

Please fix your app as soon as possible!!

I just got through trying to use your app, it was indeed useless (to say the least) and I read the comments left by other members/users.... Don’t you feel is about time to fix it! Trust me; don’t let your app designer(s) feed you a lot of garbage! It can be fixed while teleworking and during this COVID chaos.
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Credit Card Management

Removing the ability to manage the very credit card accounts they issue seems ill-conceived at BEST, but feels like it’s bordering on down right predatory behavior.

Credit card Removal

So what is the point of viewing my accounts if I have to go to another website to view my credit cards?

Another site that REFUSES to take my username and password and wants me to manually put in all my card info every single time.

It seems shady.

About done

Tired of dealing with GFCU and now they change to some stupid credit card system that doesn’t work. No wonder systems like cash app will knock these banks out

Credit Card Payment

I hate that you all took away the credit card transfer option on the app. So inconvenient.

Doesn’t work

Smart deposit doesn’t work and the employees aren’t helpful at all

Meh

This app makes it easy to check balances and transfer money member to member but the check deposit is garbage!!! I don’t live in TX and I am sick and tired of going to banks to deposit checks when every other apps like USAA app are easier to use and the check deposit actually works. I will prolly be switching banks soon
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Frustrated

I am completely frustrated with the app on my phone!!!! It keeps telling me there is an error and I’m starting to realize that the error is that I am doing business with the wrong financial institution!!! Get it together! Fix it! Ugh!!!

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