City National Bank App User Reviews

Top reviews

Nothing but Glitches

Constantly getting Error messages Voand cant access accounts, but allows transfers, deposits. Not trusting this app right now

Such an Improvement!!

The previous mobile app was awful, but I love the updates to this latest version! Better money transfer ability, account accessibility, etc. My hat is off to the team that made this happen. Thank you!

No update is terrible!

Although this new update looks good, it never seems to be working. Every time I log in there seems to be so issue & the app is down. Absolutely horrible!

Sleek app!

Good experience. The design is very sleek and pretty easy to use.

Worthless update

No real direct way to log out, haven’t been able to use Zelle for two weeks despite the many calls to help resolve the issue. I have money pending I can’t accept. I’ve tried deleting the app and reloading daily, still no resolution. I use this for work! It’s been two weeks already! FIGURE IT OUT! 😡
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Ugly and disfunctional

If there’s a way to deposit checks on this app, I can’t find it. And if I can’t find it after 20 minute of searching in stunned disbelief, it’s either not there or the GUI is beyond screwed up. Either way— not good, CNB.

App design

Is impeccable. Some less frequently options that I was exploring are not working but usability and navigation is greatly simplified.

CNB mobile banking update

Plain and simple, it’s lousy.

Not Ready For Prime Time

CNB took a perfectly good mobile app and destroyed it with this update. I never leave reviews on apps, but this one deserves taking the time to leave one. Not sure how it passed muster. Someone needs to be fired.

CNB Mobile banking

This last update is a DISASTER! It's been a week since attempting to re-install the new updated App with NO success OR response from CNB Tech Support! Repeated calls lead to "Very sorry, we are working on it". I'm about to travel due to family emer & have NO mobile access!

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