Leave a Review Altra Mobile
Terrible UX
Who made this app and decided that all of the buttons and prompts should be light grey???? Along with the top banner being dark grey with black text making it look like it’s inactive/cannot be clicked? Every prompt has light grey text - light grey is universal for something that isn’t active/cannot be clicked. Stop trying to be cute and make the darn thing logical: black text = active. Also the Face ID is mostly non functioning. And trying to send money doesn’t let me pick from any of my accounts it just says “select” with nothing to select. As a bank I do love y’all but this app is a glitchy mess.Show lessNikNakPasdywaks
App Updates
Altra is a great bank but the app is always glitchy on the Welcome log-in screen. Either Face ID won’t log me in or my password won’t either.
I don’t understand as a banking app that it doesn’t have more updates so it is more functional for users. It’s frustrating that you can’t log on to check your account balance, or take care of other banking needs at the convenience of your mobile phone. They do probably two updates per year, maybe three.
Please do better for your mobile customers.Show lessMusic_lover99
Recent issues
I’ve used the Altra app for years and have overall been pretty satisfied with it. Over the last month-ish I haven’t been able to use the app at all. I try to click the login button and it just says “try again” over and over. I hope this issue is fixed soon!andie1!0