New customer? Check your order status, get help with installation, set up your WiFi and discover everything from KPN. Have you been with us longer? Adjust your subscription, share MBs, get extra services, discover our deals via the app and much more. Fast, easy and safe.
3 advantages of the MijnKPN app:
• Arrange everything regarding your subscription via the MijnKPN app. From installing equipment to using products.
• Find answers faster and solve problems yourself most quickly. Can't figure it out? With a call appointment via the app you will always be helped sooner.
• Voor Jou: football tickets, discounts on days out and other extras. Voor Jou, from us, collected in the MijnKPN app.
You can do this with the MijnKPN app:
• Track the status of your order
• Install all your devices with your personal installation help
• Share your MBs with your housemates, once or every month automatically
• Customize your subscription: from speed and extra bundles to channel packages
• View, pay and download your invoices
• See how much you have used
• Resolve faults faster with our in-app troubleshooters
• Improve your WiFi with the WiFi Manager
• Ask questions to Dot, our digital assistant
• Discover attractive extras with KPN Voor Jou
This is how you use the MijnKPN app:
1. Download the app
2. Log in with your KPN ID or create a KPN ID
3. Add your subscription(s) to your account
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