Not robust at all
Continually have to reset phone control unit at office .. app stops working completely all the time .. limit on number of voice messages and total message size .. very bad app
Incoming calls do not work on IOS
This was a great feature and it did work. It suddenly stopped working on iOS devices with no response from the company.
Lacking incoming call function
Need ability to take incoming calls when phone is locked. Useless without that feature.
Push notifications are gone
Not getting any alerts at all and app is draining battery.
Push notifications do not work
Without push notifications, you will never know when a call comes in.
lacks vital feature(s)
This app would be PERFECT for letting me place or receive calls while away from my desk - however I cannot receive calls unless the app is open and on-screen on my iPhone! This defeats the purpose (IMHO). If I was expecting a call, I would be at my desk - the point of this software is to allow me to accept unexpected calls when I am away from my desk.
Since this lack of “our-of-app” notification breaks the most basic feature, I have to give it one star.
I really hope Vertical/Wave fixes this issue - I really would like this software to work as it should.
Since this lack of “our-of-app” notification breaks the most basic feature, I have to give it one star.
I really hope Vertical/Wave fixes this issue - I really would like this software to work as it should.
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Works well
Decent complement to our Vertical Wave system. Have been using for a couple of years. No major issues encountered.
Works, but minimal functionality
Notifications take so many gestures to open, swipe left, tap view, enter password to unlock phone. I usually miss the call.
My company only allows connection while on our wifi. If I forget to turn off notifications before I leave I get all notifications and can't turn them off, or log out.
No ability to set a ringtone
App is clunky, slow, and ugly.
My company only allows connection while on our wifi. If I forget to turn off notifications before I leave I get all notifications and can't turn them off, or log out.
No ability to set a ringtone
App is clunky, slow, and ugly.
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Status Updates Failing to Sync with Desktop
So, we have a lot of users who are in and out of the office all day. If they leave and update their status using this mobile app, it doesn’t update anyone’s desktop client application unless one logs out then back in!
iOS notifications broken
Not sure if new iOS or app version but the notifications no longer pop up on banner or otherwise. Our users are missing incoming calls completely and that's bad for business. Please resolve! Only option is to switch to forward to external numbers and we lose tracking of calls and all other options.
