No Support - Unreliable
We've been using the Vertical Wave hardware for 4 years, and I've had their iOS app since its release. The app must connect with our hardware to work, and connectivity is hit-and-miss, mostly miss. When it connects, functionality is spot-on. When it won't connect the app is useless. Vertical offers no direct support and forces users to work through their dealer network. My dealer has not been able to get Vertical to resolve the issue.
Show less
Crashes
Does not even function, crashes as soon as it opens...
Crashes
Won't stay open for more than a second. Seems to be a common issue, and it needs to be fixed. A corporate phone system is only as good as the soft phone functionality, and as our IT design engineer were now looking for alternatives due to this massive bug.
Crashes
Would be great if it didn't crash every time I opened the app
SIP phone is amazing!
SESSION RELOCATION IS AMAZING! I can’t believe I can move a SIP softphone call over to my cell phone provider if the data connection is failing. It’s amazing! Must be seen to be believed
It’s amazing how fast and clear the SIP phone is once out admin got it set up on the server side. Calls connect quickly, and I don't get disconnected when going between wifi and cell data - not sure how they did that but it's great! And if my internet gets interrupted for any reason, the other side of the call automatically gets put on hold until I get back! This app has definitely changed how I connect with my coworkers, now it's not a pain anymore!
It’s amazing how fast and clear the SIP phone is once out admin got it set up on the server side. Calls connect quickly, and I don't get disconnected when going between wifi and cell data - not sure how they did that but it's great! And if my internet gets interrupted for any reason, the other side of the call automatically gets put on hold until I get back! This app has definitely changed how I connect with my coworkers, now it's not a pain anymore!
Show less
App shuts down
Ever since the last update the app won't open- it closes every time I try to open it. This is a huge issue- when will it be fixed? I've tried deleting and reloading the app
App won't open
Since I installed the latest update, I cannot even open the app on my iPhone.
Awful!
The latest update for the app crashes as so you open it. Deleted and installed again same issue. Happens when you connect via wifi or on cellular connection.
Just keeps getting better
Love the new version of the app. If you work outside the office it is a must have
Updated version works perfectly
This updated version of the app works good. Excellent app
