Leave a Review ORNL Federal Credit Union
Convenient
The app is super convenient and I use it almost every day. The only issue is that it won’t ever save my device as a trusted device so I have to use 2-factor authentication every time. Still 5 stars though because I suppose I’d rather have too much security than not enoughJAnd222
Developer Response
Hey there! We apologize for this inconvenience. If you need further assistance we would be happy to help! Feel free to email us at social@ornlfcu.com so we can get in touch!My favorite credit union for 50 years of membership 🌻
I have had 3 car loans and 1 mortgage over the past years. My loans were affordable and payments were made through automatic withdrawals every month. The loan service made my banking so easy and saved me time as well.Worship my Savior
Developer Response
We are very appreciative of your kind words and the 5-star review! Thank you so much!Mostly good but I need help with an issue
I can’t get real-time debit card transaction limit/alerts to save. I can toggle the little switch to the “on” position initially, then it takes me to the option to choose a $ limit, but when I input the desired $ limit & try to press “done,” it doesn’t accept or save the setting. I experience this as the “done” button being “dead,” and the toggle switch goes back to the off position when refreshed.
My debit card was breached this week, so while I appreciate the card lock feature working, I’m particularly concerned with the real-time transaction limit alert feature as well. In addition, I’m not getting daily balance alerts since Wednesday, despite the switch being on. Not sure if the latter is an app issue or something else. I tried to crowdfund some input and got one response from an iPhone user who was able to get debit transaction limit alerts to work.
I use an iPhone 11 and the app says my device should be compatible.Show lessEnoonmaiih
Developer Response
Hey there! We apologize for the inconvenience and would love to help! Please email us at social@ornlfcu.com with your contact information so our digital banking team can get in touch!