So poor!
This is the worst of all online apps I use and has been for years.
Not just their online app but the bank website as well.
I think it’s time to explore other options.
Not just their online app but the bank website as well.
I think it’s time to explore other options.
Response from developer
Hi there, we're sorry to hear you're having issues with our app. We'd like the opportunity to gain more of an understanding so we can investigate. May I please ask you to send us more information including any screenshot to app.support@gsb.com.au? Thanks, the Great Southern Bank team
Very simple
Love the simplicity and the apps ability to do most of the basic stuff other banks have. What this app really need to improve on the one thing that other review before me have been saying, which is an instant push notification feature from the app. We should get an alert on all activity we have in our bank accounts. I understand this can be done through “notification setting” on the webpage but, even then, I have not been able to get it to sms or email me anything. The web page froze every time I tried to make this particular change; when the page doesn’t freeze it doesn’t saved my changes instead. But either way, I am not talking sms or email notification, I would love an instant push notification from the app itself to alert me of all transaction in my account whether it’s payment made by my physical debit card or digital wallet or scheduled transfer or payment made online or direct debit or some unknown third party that are suspicious. I want to be able to keep track of all my out going and incoming. I understand it can’t be “instant” due to various factors, e.g. internet connection etc, but knowing where my money is at all time gives that piece of mine.
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Needs to do more
Overall pretty happy with how the app works it’s a good simple layout and easy to use. However other banks have a lot more functions in their app, the one thing I’d really like to do is edit my payments and ongoing bpays. This is a function on the webpage so why not the app? I don’t like using the webpage I have trouble logging in every time I use it and I should be able to do everything in the app.
I’ve read a few of the latest reviews and they all seem to be saying the same thing works great but a bit basic. I’m not fussed on the push notifications thing so please make that something that can be turned off, I know when I spend money I don’t need to be told I have as well.
Thanks.
I’ve read a few of the latest reviews and they all seem to be saying the same thing works great but a bit basic. I’m not fussed on the push notifications thing so please make that something that can be turned off, I know when I spend money I don’t need to be told I have as well.
Thanks.
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Response from developer
Hi there, thank you for taking the time to pass on your feedback to us regarding options you would like to see added to the app. I have passed this on to the digital team, I know they are constantly working on new features for the app so hopefully these can be added as well. Thanks, Customer Service Team, Great Southern Bank.