bankHometown Mobile User Reviews

HOMETOWN BANK, A COOPERATIVE BANK

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BEST BANK!

bankHometown is a good neighbor bank, who is always willing to go above and beyond for customers. The app does a wonderful job allowing me to transfer money between accounts, and to others through Zelle! To top it off, due to me traveling a lot, the app allows me to put travel notifications in through the app whenever I am out of state or out of the country!

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Humberto Enry

2 years ago

Response from developer

Hello, thank you for your review and for being a customer of bankHometown. We are happy to hear about your positive experience with our Mobile Banking app!

Great App

This app is great. The mobile deposit feature is so convenient and keeps me from having to stop at the branch.

HAMP not NOHO

2 years ago

Response from developer

Hello, thank you for your review and for being a customer of bankHometown. We are glad to hear that you’re enjoying our Mobile Banking app!

App Brokeen

App unusable. Upon loading it shows and error and you can no no further. How can a bank not have a working app in todays age?

Maddhacker24

2 years ago

Response from developer

Hello, thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you’re experiencing with our Mobile Banking app. Please contact our Customer Care team at 888-307-5887 if you’re continuing to have difficulties.

Bad bank, even worse app.

I've never seen a bank as bad as this one, they complicate everything for customers and the app is even more difficult to access things, worst bank I've ever seen in my life...

Igornogc

3 years ago

Response from developer

New update horrible

Since this new update I can’t get my app to work. Stays on a white screen trying to load

Krystine Matte

4 years ago

Still bad.

Recent update in dec of 2020 is still unusable. I can’t even get past the initial loading screen.

Thesupercoolrealguy

4 years ago

New update

I never had a problem with accessing my banking info before updating to new app.
Now I have nothing but problems.

unhappy !!!!!!!!

4 years ago

Phone apt

Very true ever since the upgrade there’s been nothing but a problem it’s time to get a New IT department they need to fix their problems or it’s time to start working with another bank

Dogtrot1

4 years ago

The Call Center is a JOKE

Tried multiple times to get connected to the Sturbridge branch only to be sent to Auburn. They want to compete with the big banks but take zero initiative to insure even the most basic business operating principles.

Irish Squash