Leave a Review bankHometown Mobile
App Brokeen
App unusable. Upon loading it shows and error and you can no no further. How can a bank not have a working app in todays age?Maddhacker24
Developer Response
Hello, thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you’re experiencing with our Mobile Banking app. Please contact our Customer Care team at 888-307-5887 if you’re continuing to have difficulties.Bad bank, even worse app.
I've never seen a bank as bad as this one, they complicate everything for customers and the app is even more difficult to access things, worst bank I've ever seen in my life...Igornogc
Developer Response
Hello, thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you’re experiencing with our Mobile Banking app. Please contact our Customer Care team at 888-307-5887 if you continue to have difficulties.New update horrible
Since this new update I can’t get my app to work. Stays on a white screen trying to loadKrystine Matte
Still bad.
Recent update in dec of 2020 is still unusable. I can’t even get past the initial loading screen.Thesupercoolrealguy
New update
I never had a problem with accessing my banking info before updating to new app.
Now I have nothing but problems.unhappy !!!!!!!!
Phone apt
Very true ever since the upgrade there’s been nothing but a problem it’s time to get a New IT department they need to fix their problems or it’s time to start working with another bankDogtrot1
The Call Center is a JOKE
Tried multiple times to get connected to the Sturbridge branch only to be sent to Auburn. They want to compete with the big banks but take zero initiative to insure even the most basic business operating principles.Irish Squash
Horrible Update
I’m stuck on the loading screen when you open the app. I have to use safari. Why even both downloading a useless app?This very random person yeah
Loading network error
Just loads. I shouldn’t have to drive to the bank to check my balance!XxDarkFxX
It crashes and won’t load
After the new update, it will keep loading with out the page popping up. It will only work on safari which defeats the purpose of using the app..townofatholreviews
