50+ years
It’s very apparent that anyone who remains with a service company/CU IS BEING WELL SERVED! Started using the Teachers CU January 1973 thru the Marshall branch as a beginning Ag Teacher - you’ve continued to serve me EXCEPTIONALLY WELL .
Thank you ETPCU for being there for me at the start of my career, fresh out of college, and helping me to establish a financial home!
Thank you ETPCU for being there for me at the start of my career, fresh out of college, and helping me to establish a financial home!
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Hard to navigate some features.
For the most part this app works pretty well. However some of the features don’t have a back button make it sometimes difficult to navigate. For example, when trying to apply for a credit card at the bottom of the page the app asks you to review the terms of service before clicking I agree and it will not allow you to click agree without first clicking on the terms of service link first. The problem is that their is no back button. Once you click on the terms of service it is impossible to go back and click the agree box. This little detail makes it impossible to apply for a credit card using this app. Many of the features on this app are completely unusable because of the lack of a back button.
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Greatest Banking Business in East Texas
As a member that has been with this Credit Union for over 20yrs, I can say that every employee that I have had contact with has been very polite and helpful for each and every transaction. Very nice people from the top down.
Total Incompetence
These people deposited money in the wrong account, and we therefore had a check bounce even though we had 10 times more actual funds on hand. And then they had the gall to charge an overdraft. They will argue with you when you make a deposit, the simplest thing for a bank to do. They put a 10 business day hold on a simple deposit, which is simply stupid in this day of internet banking. And when you question them about what they do, they get rude.
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Access and support
Have not been able to link MINT an Intuit product since the system change. Used it to track account transactions and since you cannot see the checks online either it puts there system back 15 years. Management seems not to care. It is Corporate Policy. I am considering closing my accounts after 46 years. Terrible merger in my opinion.
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LOVE this app!!
I used to call the automated info line all the time and thought that was an excellent way to check my accounts. This app is absolutely phenomenal for me to monitor my account and I don’t have to worry that I will miss something! thank you for the app and special thanks to the wonderful and sweet young lady who set me up with the app. I am not the most technologically capable person and really appreciated how patient she was for me.
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ETPCU app
I enjoy using the ETPCU app especially since I’m no longer a Texas resident. I’ve been using it since 2012 when I retired and probably even longer than that. It’s easy to use.
Love this
I love East Texas professional credit I love the people that work there they e are helpful in So many ways I never had a bad experience
Banking @ ETPCU
I’ve been banking @ ETPCU for many years, since shortly after they opened. I get good service, just like I did when I lived in Longview, even though I now live nearly 2 hours away. I wish there was one here in Fate. We don’t have any bank here, & Fate in ROCKWALL County is the the fastest growing county in Texas. It is also one of the riches counties.
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Needs real time bank info.
I absolutely HATE the app. Available balance is constantly changing. I don’t have time to keep a check book and balance it so I depend on the app to tell me my actual balance available especially with 5 kids and a fast paced schedule. MULTIPLE times it is inaccurate and then fees get tacked on back to back because a charge is taken out then deposited back and charged again as a separate transaction when it’s the SAME one and we end up in ridiculous amounts of fees. If it was real time… these fees could be avoided and non existent because we’d know not to overspend or what our ACTUAL balance is.
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