Convenient App
The ability to check my account balance at anytime is great. And to deposit a check from any location is even better. Covid allowed @ least one positive in that I became more fluent in using media sources:Alexa, zoom etc. Thank you for the opportunity to express my gratitude.
Fix it please
It was a good app until the last update now it won’t let me do anything. It keeps telling me I’m wrong about the stuff I know I’m right about and it quit sending me alerts and I can’t figure out how to turn them back on but other than that very good app it would be five stars but all this crap going on so I just give a 2
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App Just Like ETPCU
Works great, user friendly, just like if I was at the location itself friendly, customer oriented, and helpful as always! Love East Texas Professional Credit Union!
This is great! Wonderfully convenient.
The app is easy to use and makes life much more convenient. Now that you can link accounts, I can see all of my accounts with only one ID.
This makes banking much more convenient for me as my work hours vary and I can’t always make it to a branch office when they’re open.
This makes banking much more convenient for me as my work hours vary and I can’t always make it to a branch office when they’re open.
Connection
I live that ETPCU connects to Plaid. Any service that I need digital access to is within reach. Way to go tech teams!
Mobile deposit
Not sure what’s going on with mobile deposit, but I’ve tried 18 time to deposit a money order the same way I have in the past and it won’t detect the amount of the money order.
What I See.
Bank manager / loan officer, will not return phone calls. You can leave messages or tell other bank personell to give him a message
and no response. Don’t even think about seeing him in person, that sure isn’t gonna happen. And it seems as though he makes up rules to fit certain depositors as he goes.
No Help !!!
and no response. Don’t even think about seeing him in person, that sure isn’t gonna happen. And it seems as though he makes up rules to fit certain depositors as he goes.
No Help !!!
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Member for over 40 years
ETPCU has been my bank and savings institution for over 40 years! Much has changed but hometown service still remains. I wish they offered Health Savings Accounts. I have had to go to another credit union for that. Not sure why they still don’t offer that important kind of savings account.
My bank
I signed on with ETPCU when it first opened . They have always been friendly and helpful.
Best financial institution
I have been a member for a very long time. The employees are friendly and very helpful. They are always willing to help with even the smallest things. I’m not a young person, so I often need assistance. They are the best.
