Leave a Review Texans CU
App functionality post update is awful
I have tried for the past weeks to deposit a check through the app and haven’t been able to even access my camera because I get an error message saying please try again later. I called and spoke to someone but they provided zero help at all and I spent more time on hold than talking to anyone. Also the app update caused more issues than it was worth. Terrible serviceShow lessJuwan .B
Colossal failure
Every update comes with a massive headache dealing with the bugs. This latest one is the worst yet. IT DOESN’T UPDATE! It just sits there and refuses to let you sign on. The ap store tells you that you already have it, so the update won’t download. The evidence is overwhelming that the developers have no idea of what it means to check their work prior to release.Show lessLeader Bob
Poor roll out
It appears very little testing was done prior to roll out to the members.
The bill pay capability was completely down for a couple of days.
The upgrade was very hard to do.
The bill pay feature is missing one of the key components that was included in the prior version.
When setting up a monthly payment (mortgage for example), to increase next months single payment. This will increase every monthly payment and you can not increase only one payment. All payments must be increased.
So if we want to make an additional payment next month.
The Texans representative told me this.
You must increase all payments.
Once the current months payment is made you 6hen go in and adjust down all future payments.
This is ridiculous.
Should have been more thoroughly tested!Show less30+ year member
it won’t let me deposit a check
is it letting anyone else deposit a check? it keeps saying option not available, try again laterI_JUST_WANT_TO_WRITE_A_REVIEW
New update but less features
The update looks ugly and they got rid of the quick balance widget which I used more than the actual app.Lerrface
What happened
What happen to the transfer option?Aawesome2456"
Loan payment using external account a hassle
The recently changed pay loan from external account is a hassle . Whoever built this app has never even tested finicity . It’s way too slow and takes forever to link the account after multiple attempts with my multiple banks from BoFA and pnc I finally linked the account . Now it takes forever to take the payment .
Autopay using external bank account is a feature every bank has but this app doesn’t even let you setup Autopay with 3rd party banks .Show lessManjubshiva
Can’t pay credit card
I really wish you could pay your credit card through this app. Too bad, it would be great otherwise. I still have to use the website. What’s the point of the app then?KittyMuffinzz
Good service
I enjoy using the TCU app. It is a easy process and access. If I do have questions I call the customer service number like instructed, and the customer service representative is their to help. They are quick and will go to full lengths to make sure your issue is resolved!k.p.claudia
Account names
I wish I could give my accounts names. Two of my accounts belong to my children and I like to transfer money into them but it’s confusing not being able to tell the difference besides just the account numbers. I would like to be able to give the accounts nicknames to make it clearer.you tell me a name thats free
