Leave a Review The Secret Society
Pop up ads and non working keyboard
I can hardly believe how much you have ruined the enjoyment i have appreciated for quite a few years by your recent use of pop-up ads for your companies other games. They are so frequent that i no longer really enjoy playing. I am considering giving up on this game entirely. What bad choices on your part. You have always tried to encourage the purchase of items in game. I would happily make such purchases if they were much more reasonable for what you is received. But these new, Constant pop up ads totally ruin the rhythm of the game and interfere in concentration which destroys the enjoyment and reason for playing. In addition I sent a report of a seriously aggravating issue with the game since the last update that is preventing my purchased keyboard the i use to hold my IPad from communicating with the game. This Bluetooth keyboard works with all the other apps I have on my IPad and previously worked with this game. Now however i cannot type anything, which is essential to be able to play this game, unless i remove my IPad from the Bluetooth keyboard. All these issues are seriously ruining my enjoyment of this game. You have not bothered to respond to my previous communication at all. Not even the usual we have received your letter and referring me to a sight that is worthless. HELPShow lessCezer0
Developer Response
We're sorry for the inconvenience caused by the pop-up ads and the issue with the keyboard. We appreciate your feedback and are working to improve the game experience for our players. Please make sure to contact our Support Team via the Send Feedback button in the Friends menu or at support@g5e.com. If you've already been in contact with the support, please update your ticket, and we will get back to you as soon as possible.Hate this part
The part of this game that really makes it no fun is the pictures where you have to find pieces of a whole. They make it so difficult that it just isn’t any fun. It is one of the reasons I don’t play this game as often as I used, I got frustrated. I also try to avoid those puzzles that have the split circle, but sometimes in order to find something you have to do them. I just finally give up. It’s not worth it. Some of the pictures are also too dark.. This game also never lets you earn crystals. I have been playing for at least three years and have never had more than 12 crystals if that. I am down to four my fault did not realize something costs me Crystals. Unless you spend money crystals are pretty much off the table to earn. The last thing is that this game penalizes you if you play at different times during the day they X out your rewards. You lose credit if you play in the morning one day but play later in the day the next day. We all have different schedules. We also have a life. I really dislike the new puzzle it is creepy. I hate listening to people eat. It’s like watching someone with their mouth open and listening to the sound. The laughter is creepy too.I would like to mention I have played this game for several years and only have 6 crystals which is worthless. They need to find a way to award crystals so you can continue doing the picture that is currently at 5he top. Quit being so stingy!Show lessboguou
Developer Response
Hello, thank you for your detailed review! We admit that some of the levels may feel harder than others, but the objectives of the game are attainable without making purchases. The game has many quests with crystals among rewards, make sure to complete them all! We appreciate your feedback - it will help us make The Secret Society better!Current Issue Game Freezing when Visiting Friends
Tech support quick to respond to game freezing while I Visit Friends function of game. Game links to Facebook, and yesterday there was an update to Facebook for iPad version anyway, to correct Facebook crashing issues among other technical issues. So I will Visit Secret Society friends now to see if problem resolved or not. Update: 2nd time FB has issued another update to fix recurring crashes, installed FB update. Now previously fixed game FREEZING now recurring. As former information systems professional, does this then require G5 to do another Fix for now Freezing issue? There is no Secret Society update. So I think I will have to check email from G5 which did fix Freezing link, possibly a Case # to provide. I can not troubleshoot error I am Player of game, not G5 Technical Troubleshooter or Game Programming Professional. Facebook not so good in fixing things historically. Needless to say, this is very aggravating. Have improvents been made with Rename of Facebook to META? Or is Meta holding company or is it Technical arm of Facebook?Show less0930Anuk
Developer Response
Hello! Please contact our support team via the Send Feedback option or at support@g5e.com. They will look into the issue as soon as possible.Great Game
Please make gifting and visiting friends a faster process. When visiting a friend you have to go in and tap the all the things you want to charge, after that you have to go completely out of the screen and pick another friend, why can’t you just make it where you can go into a friends screen and then jump to the next friend instead of going back out? This is very time consuming the way it’s set up now. I also would like to see the number of assemblers I have when gifting friends. I don’t ever know if I have an adequate amount before sending items, you show numbers of collection items so why not assemblers also? I also would think that someone like me that’s been playing for years (about 10) would be able to level up faster and earn more items. I am not willing to spend hundreds of dollars to level up, you don’t make this challenging, you cater to those that are willing to spend some serious money to progress through the game and it shows. I’m on level 110ish and I’m not willing to buy my way through this game. Those that spend hundreds are rewarded, it’s obvious when visiting friends and seeing that they have things I’ve never seen before but I am further along in the locations as evidenced by frame color.Show lessZoogletg
Developer Response
Hi, thanks for playing The Secret Society! We truly appreciate your feedback and will keep working to improve the game based on the input of our valued players.G5 stole our sets which we paid to win
I have really enjoyed Secret Society, especially the friends you make there, for years. They just did an upgrade and took many sets that gave 5 instruments to me, that I paid to win, and made them worth 1 instrument! I feel that is theft as I have paid to win those sets over the years and saved them to play challenges. I now have lost over 500 great sets. What’s the point? You can’t combine them when you win them because G5 doesn’t let you win enough combiners. What they did was just wrong and a lot of us (i mean a LOT) are looking for a new game that is not G5. We don’t know what they will do next. Stay away, this game is toxic. UPDATE: G5 fixed some of the wishes we had complained about and I greatly appreciate it. I am raising them from 1 star to 3. There are other issues that need to be fixed. New worthless items are thrown into sets making it hard to get the pieces you need. But I do enjoy the game. Thanks G5 for fixing this mistake! Kudos to you!Show lessMedJAG7
Stop inviting friends on behalf of players, add filters to news page
Most G5 players have many games downloaded and many friends on each game. However, we are being removed as a friend because G5 sends invitations to download other games on behalf of a player (who is unaware that this generates and is sent but G5 automatically when they download a new game for any reason).
Also, for those of us who play multiple games, the News Feed page should offer a variety of filters such as:
Filter Level 1. Specific game choice
Filter Level 2. Combining elements requested by players (free
gifts)
Filter Level 3. Collection items requested by both (a) gifts and
(b) friends since there is a maximum amount that we are a
allowed each day.
Filter Level 4. A counter that indicates how many Collection
Items can still be given out
Filter Level 4. Add items such as Carrots, Arrows, Tokens,
Ladybugs, etc. to the wishlist.
Filter Level 5. Does the player wish to sort newest to oldest or
vice-versa.
There are so many features in every game and I want to participate in all of them but since I can’t narrow down my search parameters, I rarely get to enjoy the games because there just isn’t enough time. Why would I buy an in-app purchase if there is no way to play to the “end”?Show lessLawilbanks1
Pop up ads and non working keyboard
I can hardly believe how much you have ruined the enjoyment i have appreciated for quite a few years by your recent use of pop-up ads for your companies other games. They are so frequent that i no longer really enjoy playing. I am considering giving up on this game entirely. What bad choices on your part. You have always tried to encourage the purchase of items in game. I would happily make such purchases if they were much more reasonable for what you is received. But these new, Constant pop up ads totally ruin the rhythm of the game and interfere in concentration which destroys the enjoyment and reason for playing. In addition I sent a report of a seriously aggravating issue with the game since the last update that is preventing my purchased keyboard the i use to hold my IPad from communicating with the game. This Bluetooth keyboard works with all the other apps I have on my IPad and previously worked with this game. Now however i cannot type anything, which is essential to be able to play this game, unless i remove my IPad from the Bluetooth keyboard. All these issues are seriously ruining my enjoyment of this game. You have not bothered to respond to my previous communication at all. Not even the usual we have received your letter and referring me to a sight that is worthless. HELPShow lessIs getting impossible to solve
Update 11/21. Rcvd canned response from G5. They don’t get it. DID ANYONE WHO PLAYS THIS ASK YOU TO MAKE THE ITEMS IMPOSSIBLE TO SEE! I doubt it. As I said before, I appreciate challenge but when the pieces we are supposed to seek & find are impossible to see then it’s not a challenge. I’ve got plenty of tools to use and I have to use them every time I play. It’s not meant to be more challenging—it’s intended to get our money. G5 didn’t address the issue of having to find items in a certain order. Since I’ve played many years I’ve got trillions of coins available to buy the tools I need. But new players will find it frustrating that they can’t play for long. G5 is losing players for this reason.
Original post—
I’ve played this for years. It used to be fun. I appreciate challenge but they’ve made it impossible to even see the items, or to finish in the time allotted. I’m only playing a little now. I see more and more friends dumping the game. I can see them push to get your money behind every upgrade. Not fun if you try to seek items but can’t find them. It also seems that you must find items in a certain order in every mode (there’s a special mode for that), which is not how it’s supposed to be. Game is going downhill. Too bad. Seems to be happening with G5 Entertainment in all of their games.Show lessPlr85
Developer Response
Thank you for sharing your opinion. We admit that the game may seem difficult at some levels, but all of them can be passed. There are also many ways to get extras that can help you progress further. We are trying to keep the game challenging enough to be interesting for players. However, we highly appreciate your feedback and will definitely consider it for future updates.Frustrating game
I have been playing this for a LONG time and had enjoyed Gem Match the most, though I knew that it “cheated” some like getting very active right near the end and eating up the clock. But it has now reached a whole new level off cheating that I feel is unprecedented. You have changed it so that you do not know which piece to move, it turns out that you have to move the square you are trying to clear rather than what has normally been. It is constantly rearranging the layout preventing you from trying to develop a “strategy”. It often only allows you to have moves just in the middle (or one side or the other) so that the outer/inner spaces are NEVER cleared. And its’ continuing to play by itself is just another way you have come up with to eat up the clock, while the player can only sit by and watch it happen. I have not “solved” it in such a long time that it has become not worth your time even trying. It is ashamed as it was one of my favorites.Show lessthennes
Developer Response
Hi! We'd love to understand what went wrong with your game. Please email us at support@g5e.com so that we can try to assist you.Current Issue Game Freezing when Visiting Friends
Tech support quick to respond to game freezing while I Visit Friends function of game. Game links to Facebook, and yesterday there was an update to Facebook for iPad version anyway, to correct Facebook crashing issues among other technical issues. So I will Visit Secret Society friends now to see if problem resolved or not.
Update: 2nd time FB has issued another update to fix recurring crashes, installed FB update. Now previously fixed game FREEZING now recurring. As former information systems professional, does this then require G5 to do another Fix for now Freezing issue? There is no Secret Society update. So I think I will have to check email from G5 which did fix Freezing link, possibly a Case # to provide. I can not troubleshoot error I am Player of game, not G5 Technical Troubleshooter or Game Programming Professional. Facebook not so good in fixing things historically. Needless to say, this is very aggravating. Have improvents been made with Rename of Facebook to META? Or is Meta holding company or is it Technical arm of Facebook?Show less
