Leave a Review Shore Business
Slow customer service
I think they’ve downsized the company and moved to Germany. They have only two people working customer service (as far as I know). It takes them longer to solve, fix or answer questions because there are only two people. Plus they do not offer no show protection, where it will hold credit card info. Most clients do not want to prepay for a service.Show lessDeveloper Response
Dear team of Wax and 40 lashes, thank you for your feedback. We are sorry that you are having troubles contacting us. I am not able to find an unanswered issue, so I hope that our Support Team already helped you with all your requests. Please note that our headquarters are in Munich (and have always been) and we can assure you that there is a whole team of developers working on our products. Due to some internal changes, our support team for US customers also works from our headquarters in Munich, closely together with our development team. So please don't hesitate to get in touch with us again, we are here for you!Slow customer service
I think they’ve downsized the company and moved to Germany. They have only two people working customer service (as far as I know). It takes them longer to solve, fix or answer questions because there are only two peopleMy Book
This is an amazing app, helps me to my clients doing their appointments, love it!Developer Response
dear customer, thank you for your positive feedback! best regards the Shore team