ServiceM8 - Field Service App

ServiceM8 - Field Service App

Job Management for Contractors

⭐️4.5 / 5
Rating
🙌292
Ratings
📼1 vid & 10 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
Your locale
🧾$8.99 - $149.99
In-App Purchase

All Versions of ServiceM8

12.0.6

June 25, 2024

Minor fixes and improvements

12.0.5

May 4, 2024

Minor fixes and improvements

12.0.4

March 6, 2024

Minor fixes and improvements

12.0.3

December 13, 2023

Minor fixes and improvements

12.0.2

December 3, 2023

Improvements to automated time tracking

12.0.1

November 2, 2023

Minor fixes and improvements

12.0

October 19, 2023

Introducing ServiceM8 12! • Live Activities Now, when you’re checked in to a job and lock your iPhone/iPad, you’ll see the job you’re checked in to on your Lock Screen, and how long you’ve been checked in. Tapping it will get you straight to the job card in ServiceM8. This will also be visible in the top Dynamic Island on supported devices. • Inbox A major upgrade of the Inbox, with an improved layout, separation of Replied, Snoozed, and Trashed messages, filters, search, notes, mentions, and swipe actions — swipe left to remove a message, and swipe right to convert to a job. • Copy Bundle With the Bundles Add-on, if you need to create a bundle very similar to an existing one, you can now open an existing bundle, tap "Make a Copy", make your edits, and save as a new bundle. • Card Payment Processing Surcharge It’s now possible to automatically add processing fees when clients pay by card. You can set it to always add the fee, or choose to set a fee-free threshold, with invoices below the threshold amount not adding the surcharge. To configure, go to Preferences in your Online Dashboard. • Multiple Checklists If you want to divide a job’s requirements by category, such as by room, stage or staff member, you can now create multiple checklists per job card. Simply add a title (followed by a colon) at the top of each separate checklist e.g. “ Master Bedroom: “ • Camera Improvements to the ServiceM8 Camera for recording videos, including haptic feedback to physically feel when you start and stop recording, and an increased video recording length of 2 minutes. • Video Transcription With ServiceM8 12, every video you record with the ServiceM8 Camera is automatically transcribed and added to the job’s Diary as a text transcript, so you can show, tell & write, all at the same time. Simply walk around a site describing what needs to be done, or the work completed, and it will auto-transcribe and save what you’ve said with the video. • PDF Fill-in To help digitally manage random paperwork for jobs, you can now fill in or mark up PDFs in ServiceM8 i.e. you can open a PDF form in the Diary to complete then sign it, or mark up a PDF plan or diagram with shapes and annotations. • Room Scan Improvements to Room Scan, which lets you capture the layout of a room as an interactive 3D model. ServiceM8 12 comes with new tools to add symbols, mark specific locations, measure distances, and generate a top-down floor plan of a scanned room. • Smart Writing Helper Incredible tools to save time writing and elevate your productivity, with the ability for ServiceM8 to automatically write emails, text messages, and the description of Work Completed. ServiceM8 can also help improve your writing — simply draft what you need to say, and ServiceM8 can instantly revise your message for clarity, punctuation & grammar, for fast and professional communication.
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11.0.12

August 20, 2023

Tap to Pay on iPhone. Now available in the ServiceM8 app. With Tap to Pay on iPhone in the ServiceM8 app, you can accept in-person, contactless payments, right on your iPhone — from physical debit and credit cards, to Apple Pay and other digital wallets — no extra terminals or hardware needed. It’s easy, secure, and private.
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11.0.10

July 17, 2023

Minor fixes and improvements

11.0.9

March 29, 2023

Minor fixes and improvements

ServiceM8 In-App Purchases History

$8.99

Lite

Lite Plan Subscription

$28.99

Starter

Starter Plan subscription

$78.99

Growing

Growing plan subscription

$149.99

Premium

Premium plan subscription

Price History of ServiceM8

Description of ServiceM8

ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field. ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments. You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster. Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC. Download the app & tap ‘Try Demo’ — no sign-up required. Who is ServiceM8 for? ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as: • Plumbing • Electrical • Solar • HVAC & Refrigeration • Pest Control • Appliance Repair • Locksmithing & Security • Cleaning • Pool Care • Lawn Mowing & Gardening Businesses • IT • Property Maintenance • Fire Protection • Carpet & Flooring Job Management Software • Manage jobs from start to finish • Access all client & job details in the field • Ensure job quality & consistency with built-in checklists • Capture electronic signatures Communication & CRM • Email & text clients directly from the app • Save time with email & text templates • Send On-the-Way text messages to clients • Automate booking confirmations, reminders & follow-ups to clients Scheduling • View your schedule & job info, anywhere • See a real-time map view of staff & job locations • Dispatch jobs & urgent work, instantly • Receive push notifications about schedule changes Quoting & Invoicing • Generate professional PDF quotes, estimates & invoices on site • Email or text quotes & invoices to clients from the app • Clients can view quotes & pay invoices online Time tracking & Timesheets • Track travel time & time on site, for billing purposes • Track shift & break time, for payroll purposes • Export payroll time sheets to Xero or QuickBooks Online Mobile & Online Payments • Accept contactless payments with Tap to Pay on iPhone • No extra dongles, terminals or hardware needed — just your iPhone Digital Forms & Assets • Complete digital reports, procedures & certificates on site, through the app • Create custom forms for your business & industry • Catalogue client assets & view their service history Job History • Access a full history of work done for every client • Attach notes, photos, videos, emails & messages to jobs • Automatic back-up & secure cloud storage Accounting Integrations • Connect to Xero or QuickBooks Online • Sync invoices & payments from ServiceM8 • Streamline invoicing, payments & accounting Pricing • A range of monthly plans to suit your business & requirements • Plans bundle jobs, SMSs & add-ons into a single monthly price • No contracts, setup fees, or ‘per-user’ fees. • Unlimited users & storage • 14-day free trial Support • Free, 24/7 email & chat support • Self-serve Help Centre with articles & videos • Global network of ServiceM8 Partners offering setup services In-App Purchase Terms When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase. Terms of Service: www.servicem8.com/terms-of-service Privacy Policy: www.servicem8.com/privacy-policy The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
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ServiceM8: FAQ

Does ServiceM8 offer an iPad version?

Yes, the software for ServiceM8 is compatible with iPads.
Eroldawn Pty Ltd developed the ServiceM8 app.
ServiceM8 currently supports iOS 15.0 or later.
With an overall rating of 4.5 out of 5, ServiceM8 is a must-have app for users.
Business Is The App Genre Of The Servicem8 App.
12.0.6 is the newly released ServiceM8 version.
The ServiceM8 app was last updated on July 1, 2024.
ServiceM8 was released on February 5, 2023.
Child-friendly content, no violence or scary images.
The ServiceM8 app can be used in American English.
No, ServiceM8 is not part of Apple Arcade.
Yes, you'll find in-app purchases featured in ServiceM8.
No, you cannot utilize ServiceM8 with Apple Vision Pro.

Video & Screenshots of ServiceM8

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Reviews of ServiceM8

  • Overall

    Overall, this app works pretty well. There are some features that are really great about it, like on the way text to customers, being able to attach pictures to a job, creating multiple estimates for the same job. There are, however, some things that could use some improvement still, like having a way to track inventory. Having the app pull information from the caller ID to create a new job when the customer is already in our system. Being able to send text messages to a customer with a picture attached. Annual updates are great, and tech support has been OK at responding.
  • Amazing!

    We’ve used this for years and no crashes or bugs ever in the field! A++ and affordable! Ease of use and customer service is great!
  • OMG looking for this for over 10ths

    Free to try no card info I am hooked