I have been using MTicket for a few years now for my commute, and have found it to be reliable. However, as phone capabilities have advanced, there are missed opportunities for this app to keep up and expand its functionality.
This app could benefit from a few changes —
It would be nice if the ‘starred’ favorite button would actually keep all marked routes visible on the home page. I have attempted to save both inbound and outbound versions of my route on the main screen, but only the one ‘last used’ item stays up on the screen.
It would also be helpful to create a purchase/ticket activation widget for easy access to the app. I have seen this done with the parking apps for mbta/commuter stations, and it would be nice to see something similar for this.
Lastly, I think navigation of the start line -> end line is useful, but a bit clunky. It would be nice if there was a swap 🔁 function to flip the start line and end line. It would be even better if this can be done prior-to or after ticket purchase — since the zone and payment would remain the same, but buying 5 or 10-ticket passes wouldn’t be displayed as inbound only.
Overall, MTicket is a helpful app for the daily commute but their interface could be more user-friendly.
Thanks!
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alsnf eidinc
Ben_Erban
Whinnat