Been my bank since I was a teenager
Always had a great experience with this bank. Can’t wait to sign my children up with it as well.
These reviews have to be fake. The app is borderline unusable.
Since I started banking with PFCU, I can count on one hand the amount of times I’ve opened the app and it actually showed my account information correctly. I have been unable to access my account through the app almost the entirety of my time being a member with an auto loan. These reviews are almost certainly written by paid actors or bots. Please make the app actually show account info as an absolute baseline minimum.
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Fix the mobile deposit feature
Apparently the app doesn’t recognize checks even when the picture is crystal clear. Second time in a couple months that I’ve had this issue. I canceled the deposit and my other bank’s app accepted it with no problem.
Can’t get past the bot page
I have been having issues logging in from the app for about 2 weeks now. Every time I log in I am directed to a “confirm you’re human page” and after following all prompts, I am still unable to log in and given a generic error message.
Great service
Always able to access my account and get support if needed.
Bad e-deposit feature
This app is generally okay, but recently the e-deposit feature is pretty much impossible to use. The screen blurs asking you to rotate the phone in order to take a picture- you can’t exit this screen now without closing the app, and you can rotate your phone again and again and it doesn’t register that you are indeed hovering over a check in the correct spot to take a pic. Please fix this bug!
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Easy to us to pay bills and transfer funds
The app is easy to go on and pay bills and also transfer money between accounts
Very helpful
I called they answer questions and walked me through everything
Easy App
I think the app is easy to use. Love the ability to deposit checks. What I would absolutely love in this app is to have a memo option when making transfers. When I do transfers I know they are for good reason but most times I forget why. If a memo bar was available that would be great for customers to look back to see why they made the transfer.
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New online Customer
Hi,
I am enjoying,using my PFCU,card:Just stating using the mobile app,it’s pretty cool 😎.I even paid a bill from using my mobile app;I reviewed my b at lance,it’s as blessing:
Thank you,PFCU,staff,
Stephanie N.
I am enjoying,using my PFCU,card:Just stating using the mobile app,it’s pretty cool 😎.I even paid a bill from using my mobile app;I reviewed my b at lance,it’s as blessing:
Thank you,PFCU,staff,
Stephanie N.
