Leave a Review Santander Bank US
I regret opening an account at Santander.
Worst bank I’ve ever had to deal with so far. Absolutely atrocious how everything takes so long, how the app is terrible to use and crashes often. How checks are placed in extended holds (up to 15 days!) 80% of the time. How whenever I need to send someone a quick Zelle which is supposed to be fast and convenient, instead locks up my account where I have to make a phone call and wait about 30 mins to talk to an attendant and approve the $15 bucks I want to send my friend just so I can split the pizza with my friend. And it goes on, this bank just keeps on giving and giving making my life difficult, and being the biggest obstacle between me and getting my money.
Today closed my account (thank god) and started another account somewhere else and I gotta say, already I can feel the relief.Show lessDobkei
Convenient and Secure Banking Anytime, Anywhere
The Santander Bank app has truly transformed the way I manage my finances. With its user-friendly interface and robust features, I can easily handle all of my banking needs on the go. Whether it's checking my account balances, transferring funds, or paying bills, this app provides a seamless and efficient experience.
One of the standout features of the app is its strong emphasis on security. I feel confident conducting my financial transactions through the app, thanks to its advanced security measures and biometric login options. This peace of mind is invaluable in today's digital age.
Moreover, the app's ability to easily locate ATMs and branches has been incredibly useful when I'm in need of in-person assistance. The integration of mobile check deposit also saves me time and hassle, allowing me to deposit checks without visiting a physical branch.
The customer support available through the app is top-notch, providing quick and helpful responses to any inquiries I've had. It's evident that Santander Bank is committed to delivering a superior banking experience through their app.
Overall, the Santander Bank app has become an indispensable tool for managing my finances. Its combination of convenience, security, and comprehensive features makes it a must-have for anyone looking to take control of their banking in a modern and efficient way. I highly recommend this app to anyone who banks with Santander.Show lesstnycastro
Horrible Mobile Check Deposit Workflow
Developers PLEASE revamp this. It’s almost as if someone developed this and then never actually used it. The entire workflow for this is bad. 1. When you open “deposit checks” in the app, auto point focus to the dollar amount (eliminate one tap). Obviously the first thing users are doing is typing in dollar amount, bring us there effortlessly, not having to tap on $0.00 to type in dollar amount. 2. The “auto” mode stopped working months ago. I waste so much time following the prompts “use dark background” and “move closer to check” and it doesn’t work. Finally I switch to manual mode - and the phone buzzes when you capture the image, creating a blurry photo! Please fix all this. This is the main reason I use the app and it’s pretty horrible compared to the other 4 banks I use for business purposes. Mobile check deposit shouldn’t be a 5-10 minute ordeal every-time. Also, it would be nice to see a total of accounts at a glance (add checking + savings as an example) for a quick glance at total funds. That would be really nice. I hope this feedback is useful. I’ve been using Santander since they were Sovereign Bank in the 90’s Using all of this on iPhone 14 Pro Max with latest iOS 17.2.1 at this time and the latest Santander app. I update apps daily.Show lessVolvoBug