Leader Bank Digital Banking User Reviews

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  • Ok but not great

    The app is functional, but feels a bit clunky. I appreciate that I can set up text alerts, but unlike your competitors, the text doesn’t supply me with any details on the alert that it is responding to, Which can get confusing when you get multiple texts and aren’t sure what all the alerts are for. Bank of America will tell me the exact amount of either the charge or the debit and I’m getting an alert for. The statement tab also never works for me. I get an email indicating my statement is ready for viewing but when I navigate there and try and click on the account nothing populates. I have yet to see a statement for my accounts.

    Overall, the app meets my basic needs, but doesn’t wow me from a technology or functionality standpoint like my other banking apps. It’s probably the reason why I don’t seriously consider consolidating my other banking relationships with Leader because it makes me feel like they are lagging in the technology department.
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  • I appreciated, very good app

    It has no
    doubt, this is most excellent app now
  • Very nice.

    The updated Leader app is user friendly and is easy to navigate. The added features are major improvements.
  • Face ID issues

    The Face ID very often stops working and I have to completely shutdown my phone to get it to work again.

    Otherwise I am happy with the app. If 3.5 was an option I’d give it that but the Face ID issue is very frustrating.
  • Has all desktop features now!

    Has all desktop features now!
  • Does the trick

    Convenient, full service, good support
  • Leader Bank online banking

    Very informative and easy to use.

    I have been a customer for a year now, and I only had to go into the branch once to do a wire transfer.

    Move, money, pay bills, and deposit checks, all online. All easy to do and very reliable.
  • Very unreliable

    A banking app should be more reliable. People need access to their accounts. This has been terrible despite calls with customer service.
  • Much better!

    Much better!
  • App

    Not happy with new app. It doesn’t keep up with daily transactions and therefore makes it difficult to know actual current balance.

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