Use English Version for Foreigner
If you hold non-Chinese passport, even if you are Chinese, use the English version of the app. Or else they will keep denying your ID verification and you can’t purchase tickets without verified with your passport. I got denied twice at first, but when switching back to the English version of the app, I got quickly approved.
Show less
App kept freezing
I wasn’t able to use the app at all because it froze every time I tried to sign up for an account. After 10 times, I have up
无法注册
无法注册也没有客服可咨询 if you don’t have a Chinese ID or +86 mainland phone number can’t register or buy tickets. No customers service can help you with any issues.
Worst App in the world
Stupid system
Very horrible app
This is the worst app I have used. Keep saying “ system busy, try it later” when I tried to upload the passport photo. It is not user-friendly app at all for people who don’t live in China or have no +86 cell phone number. The only use of this app is checking the ticket information, but you have no way to buy it because you can not pass the complicated verification and frustrating trying again and again. Shame on who developed this app
Show less
App update resets everything
What a stupid app it is!!! Just a tiny app update and resets everything including authentication and Face ID. This is the out come of monopoly. They can do what ever stupid and terrible thing they want just because there is no other choice.
Does not work
I couldn’t even register so other than searching for train times this app does not work. Very frustrating since there are few easy options.
Horrible app
It can’t even load the registration page which is required to purchase a ticket
Junk should stay in trash bin
It is the worst app I have ever used. It can make up tickets for you without your permission and send you a message “ hey, you bought tickets successfully “. No time no train number. It is very much in line with the Chinese government‘s usual hooliganism
What’s the point
I can’t understand there is a app that needs China’s phone number while only provides services to foreigner passport holders.
