JSS Food Delivery User Reviews

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Leave a Review JSS Food Delivery
  • They are a bunch of wankers

    Horrible service
  • Terrible app

    The Customer service is trash. Need a refund well they will never answer you. The price of food is almost double the normal price and they will charge you a lot for delivery fees. I know that apps like meituin might be difficult for foreigners but have a Chinese friend help you set it up and it’s not that hard to use with WeChat translating pictures. It will save you time and money I promise.

    These people at this company are trying to make money of the back of foreigners that don’t know enough about China. It should be a scam.
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  • Absolute omnishambles

    I have always had good experiences ordering in Beijing. The orders always came ahead of time and the telephonist would always call in very clear English to say when the driver was there.

    yet when I ordered for the first time in Shenzhen - the telephonist called around ten minutes after placing the order to say one of the meal bundle items was sold out. Yet when I asked what other items were available he said they were also sold out. I simply stated that I wanted the equivalent amount of food for this price but the telephonist was virtually impossible to understand and didn’t seem to get the obvious notion that I wanted a substitute item that was roughly the same amount of food for the same price. Considering JSS charge a higher price for this service, I am utterly appalled by this service and simply asked asked them to cancel the order as they really couldn’t care less. Why accept an order when you have no capacity to fulfill it?
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  • Don't even bother.

    Consistently do not work with restaurants to update menus and use 3rd parties for delivery.
  • The delivery drivers are not good 🙃

    Not worth the hassle. It’s great because everything is English and you can order from far places HOWEVER almost every time I order the delivery drivers are lost or take 2 hours to deliver food when it would normally take 30-40 minutes. It’s weird because my address is not complicated and it is written in Chinese. My location is on a Main Street and an east to find street so I never understand why they always have a problem. Meituan driver never and I mean never have a problem finding the address so be prepared to call, chase down and wait in the cold for food 😕
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  • Mostly good

    JSS is good relative to most food apps in Shanghai. The service is faster and you get the food hot.

    However, please stop using push notifications to spam whatever deal or promotion you have.

    I want to get push notifications from your app when my food is out for delivery. I don’t want to get push notifications that you have lemon and onions on discount at 10am on a random Wednesday.

    It’s incredibly rude to your customers. Just because I have notifications enabled for JSS so I can get updates on my order doesn’t mean I want my push notifications to be used for advertising.
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  • Review      

    Absolutely convenient and awesome! I love this service so much. Very helpful!!  ‌ ‍
  • Great service​       

    I love JSS, whenever I don’t feel like cooking a meal after work I can order food and have it delivered.    ‍   
  • Best food app        

    Make my life easier as a mother 😊  ‍  ‍ 
  • Legit       

    Friendly great customer service fast and friendly  ‌   ‌‍

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