BCBSNM User Reviews

BCBSNM
BCBSNM
Blue Cross and Blue Shield of New Mexico

Top reviews

Leave a Review BCBSNM
  • Doesn’t work

    Gave one star because I can’t give it zero. From day one of downloading the app, it’s never worked. I deleted it and re-downloaded it, still doesn’t work. Absolute junk.

    Developer Response

    Hi. I apologize that you are having issues with our app. Would you please email us at appfeedback@bcbsnm.com so that we can get some more information for troubleshooting purposes? Thank you for your patience and feedback.
  • Easy Access and Use

    Fairly easy to use and access

    Developer Response

    We're glad you're enjoying the app.
  • Problems registering

    When I go to register my account, this app pulls up BCBSIL and will not let me register my account for New Mexico. It states I am unable to register and it will not let me log in with my normal website password.

    Developer Response

    Hi, I apologize that you have not been able to access your account on our app. Can you please email us at appfeedback@bcbsnm.com so that we can obtain additional information for troubleshooting? Thank you for your feedback.
  • Very good

    Surprisingly organized, could find all my visits, receipts, explanations of costs and coverage. Also good for showing evidence of having BCBSNM.

    Developer Response

    Hi, I am glad that you find our app useful! Thank you for providing feedback. Have a great day!
  • Cannot Access

    Have attempted multiple times but am told that my account is not permitted access.

    Developer Response

    Hi, I apologize that you have not been able to access your account on our app. I would like to get some more information from you to look into this. Can you please email us at appfeedback@bcbsil.com to let us know if you are attempting to register for the first time on our app, or if you are attempting to log in with an existing username and password? Thank you for your feedback.
  • Not accessible!

    I registered online through computer and everything was set. I tried to log on this app and it said I do not have permission to get in!

    Developer Response

    Good morning, I apologize that you are having an issue logging onto our mobile app. I would like to assist by troubleshooting this issue. Can you please email appfeedback@bcbsil.com with a screenshot of the error you are seeing so that we can research this? Thank you for your feedback and patience.
  • Good idea

    Good idea but so far it only had info on claims and nothing on deductibles and such. Needs to be developed more before releasing.
  • Update 4.1.5 disables the app. Trash.

    The app no longer recognizes my userid and password. The app is useless.
  • Needs some work

    The interface is great. It's a shame the only thing that works is the "claims" tab. The deductible and out of pocket graph looks cool but has always said zero for both. The spending tab has an error message and there is no information about coverage or costs. I hope they fix this because it could be very useful, I will update review if they do.
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  • Pretty worthless

    Fits well with BCBSNM general lack of customer service when you need them. Link to providers only provides blank screen. Sad to see a once well respected organization fall so low.

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