PowerChart Touch User Reviews

PowerChart Touch
PowerChart Touch
Cerner Corporation

Top reviews

Becoming more useful, still slow

I tend to use the iPhone app more, however my biggest issue is with the slow loading speeds. This must be improved! Otherwise, I am happy to see more ordering features and it is great for tracking labs during hospitalization.

Pretty useless

On corner for 4 years now. Not able to efficiently use any aspect of the portable app.

No microbiology, clunky, poor UI

Desperately needs Microbiology interface. Who are you kidding? Microbiology data is >50% of inpatients. You cannot make a decision on many patient’s without knowing culture results, ID and sensitivities. So rounding with this in the hallway is limited.

I’m quite facile with technology and figured how to use this with forced patience and perseverance. It is not intuitive to place and edit orders. Good luck those who claim to be luddites, then again you may not be trying this anyway.

It’s so slow migrating from one patient to the next, and between patient lists. Last update seemed to help slow things more. Good job.

Allow to see patients who have been discharged or in a list of discharged patients. That is important if you need to search to contact someone or follow up with them. Currently d/c’ed patients disappear from all lists.

Need MAR tab to see what meds have been given and when. This helps deciding if you need to order that extra potassium or magnesium among other things.

Feel free to reach out to me if you really want more feedback.
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Domon face recognition

Is there a risk of somebody stealing my thumb or face every 24 hours? There’s no reason for it to not open my app every time?

Accurate dictations

I use this app to dictate and then transfer dictated sections into the PowerChart office note. Unable to dictate social history, family history or past medical history. Useful to look at results otherwise practically worthless.
As are most Cerner products which have great potential but the company seems to go out of its way to ignore customer feedback in order to improve its offerings. Such a shame!
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Getting worse

This used to be a really great app, but it just keeps getting worse and worse. It seems as though you are trying to make it obsolete. Starting today it now logs out after about 10 minutes, even if I’m using the app. The display for lab results is basically useless as you can no longer look up just by the most recent labs. If I leave the app to go to another app, when I come back it goes back to the patient homepage, not where I was 30 seconds ago. When I log in for the day, it is still on the previous day. Please restore this to the functional efficient app that it previously was.
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Clunky

Very light version of Power Chart. Voice recognition is stellar! Helpful for phone calls from patients to look up labs and imaging. Unnecessary haptic steps. Real estate taken up by useless options like on the opening page: checkbox for remember user. Not necessary because the user is always remembered anyway.
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Old version preferred

When the new update came we lost an important trend review for data. For example, when a lab was selected a double tap would open the details of the lab and include a graph trend of the measured value over time. This was very valuable for many types of measurements including, vitals, specific blood pressure trends, heart rates, and important lab values. Now with the update, vitals are not available in a trend view, nor labs. Labs are only listed by dates, and not easily accessed like before. Our team rounds appreciated the ease of data access and mobility throughout the hospital on our service and power touch expedited our rounding, now since the update the data is not as timely/accurately updated, and the trending capabilities are absent. Very disappointed in the updates. Please bring back the trending graphs and detailed views of vitals and labs that were available before.
Dictation is spot on 100% and a time saver, but not used anymore by our team since graphing trend review was taken away.
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