Leave a Review PlanUp
So hard to edit
There is a lot of missing when you try to build a plan through this.Cel131683
Failed to upload
I can’t trust this system anymore , my floor plans have consistently failing to upload and being lost in the system causing me huge problems for my clients , I need a system I can trust that uploads !Dalwhu
Developer Response
Hi there, sorry to hear that. We do have a new version due in the next few weeks which is hugely improved... hopefully that will sort out the issues you have been having.Horrible
This app is horrible now. With every new update it gets worse. I’ll measure and map rooms and half of the time it’ll just delete rooms once I’m done. It crashes all the time. If there’s any angle that’s not a 90 degree angle, I’m sweating just waiting for it to crash and delete half of the plan again. I use this on an iPhone, an iPhone pro max, and an iPad and there’s no difference on any of them.Show lessLuekosb
Developer Response
Hello Luekosb, We're really sorry to hear about your difficulties with our software. It's quite rare, but we acknowledge that sometimes creating acute angles might be a bit challenging. Regarding the frequent crashes you're experiencing, this is certainly unusual. Our software has an auto-recovery feature, so if a crash does happen, your plan should be intact when you reopen it. It's concerning to hear that you're losing half of your plan; this is not a common issue, as we have thousands of users creating plans every month without such problems. It sounds like there might be a unique issue with your device or the way the software is being used. We're here to help you get to the bottom of this. Our support team is always ready to assist, and we respond promptly. For our subscribers, we offer the added convenience of phone support to tackle any issue directly. We're committed to making sure our software works smoothly for you, and if there's a persistent issue, we'll make sure it gets the attention it needs from our development team. Please do reach out to our support team. We're eager to work with you to resolve these issues and ensure a better experience with our software. In regards to updates, we haven't actually done one an update since September 2021 so not quite sure what you are referring to with every new update. We have a brand new version due at the start of 2024 with hundreds of bug fixes and improvements. Looking forward to assisting you soon.