Leave a Review Maginon IPC Viewer
Terrible
Works on the computer but not on phone, helpline put the phone down just after I started speaking, Instructions out of date and useless.Developer Response
Dear Jimmy, we thank you for your feedback and apologize for your experience. Please send us your details via Email, we would like to call you to assist with the camera.Can’t Register IPC camera
Can’t press continue button on register page. Too bad. Trying a few phone with many times and it’s doesn’t work. Please fix ASAP.Developer Response
Dear auriko, we thank you for your feedback. If the register button is not active, normally the details are not sufficient. Our service team will be glad to assist you.Can not connect/find camsetup
I’ve tried numerous times to connect the camera to my iPhone, even called tech support who talked me through it and I cannot find camsetup. Can’t return it since the receipt and packaging is long gone.Developer Response
Dear user, we thank you for your feedback. Possibly this is an issue regarding the settings of your router. Please contact your provider, maybe they can assist.Ipad issues
Of late, the playback of recordings does not work but just on the ipad. All other functions are fine and on the iphone all functions work well including playback. App is great when working on ipadDeveloper Response
Dear Collib3, thank you for your feedback. Please contact our service team with the information, what kind of iPad you are using with which iOS version. (maginon@protel-service.com)The video might be okay everything else is horrible
My wife picked up this camera and I was a bit worried. It turns out I should have just made her return it. It took 4 tries to get the camera setup. The video does seem to be okay, but the listening feature has lots of extra noise. When I go into the app it takes a long time. Sometimes up to a minute to get an updated feed from the camera, but the normal view doesn’t include a time stamp to tell you if it really is live. Finally many times when I tilt the phone the wide views get distorted and I have to back to the main menu to fix it.
So if you check this apps review before you buy. Don’t buy it. Spend a bit more on a better camera to watch your kids. At least a camera where they spent a bit more time on their app.Show lessHorrible
This app is absolutely horrible and barely works. Not sure why it was released this way? Don’t bother downloadingMaginon Vision IPC-30 FHD
These cameras will not hook up with the app provided. We tried everything for hours and it would not work. The company even sent us a new one and it still would not hook up. We will buy a high end different brand instead.Developer Response
Hello Doggone, We regret the difficulties and can offer to set up the camera with you. You are welcome to contact maginon@protel-service.com.App signup broken
Sign up through website only.Developer Response
Hello Patrick, If you have any difficulty setting up, our service team will be happy to help. You can contact us at maginon@protel-service.com.App is complete garbage
App crashes every time I try to do something as simple as change the motion detection area.This Camera saved my dogs life
Yes.Although this camera doesn't have as many features as Nest it still saved my puppy's life.So the day I installed the camera i went to a pool party. I checked on her every so often but the camera detected movement so I decided to check on her.When I looked at the camera I couldn't believe what I saw. I saw her chewing on some dead batteries some exploded some not. When I saw this I decided to come home ASAP I went there and thankfully she was fine but teeth marks were through the battery.Show less