Banking at its Best
I love Hawaii USA Federal Credit Union.
I am able to do all my banking remotely.
I opened a Roth IRA for my son directly from my checking. Their rates are comparable in today’s market. I am always welcomed there.
I am able to do all my banking remotely.
I opened a Roth IRA for my son directly from my checking. Their rates are comparable in today’s market. I am always welcomed there.
Review
I am what some would call lacking in financial responsibility. I have never balanced a check book in all my 40 plus years. Turning my life around to be more responsible when it comes to my finances, I can truly say thanks to mobile banking with HawaiiUSA Federal Credit Union. You’ve made it so easy for a guy like me. Mahalo for caring and going the extra mile to make sure you members are taken very good care of.
Aloha.
Jason Kanamu
Aloha.
Jason Kanamu
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Online Banking
Credit card payments I wish I could see it pending, rather than not at all. Other than that, online banking is great!
Needs some work
Just some stuff to work on is sending the notifications in general as in Mobile Deposit and And Also Alerting when there has been a withdrawal. But overall tha app is good just takes time for a mobile deposit to be sent through.
My experience all other Bank and Federal Credit Union
All stuff at Hawaii USA are best I experience here for over 50 years stay Honolulu
American Saving , First Hawaiian Bank ,
Central Pacific Bank,Hawaii National Bank
Worth Bank are Territorial Bank and
Home Street Bank are terrible stuff ever
American Saving , First Hawaiian Bank ,
Central Pacific Bank,Hawaii National Bank
Worth Bank are Territorial Bank and
Home Street Bank are terrible stuff ever
Useless
No download the app everything breaks once they update it, charges show up late! You can pay ur cc bill and still says you owe after 2-3days then all of a sudden it shows up randomly 4-5days later, you can call there number and wait 30m-1hr for someone to answer, or go to there online chat and they will tell u call the bank number so you end up going in one circle hahaha not worth it.
HAD THIS BANK 20+ years and only now they told me about there rewards program with debit card
HAD THIS BANK 20+ years and only now they told me about there rewards program with debit card
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Always a bug needing fixing
I love credit unions and this credit union, but the online app has enough log on and verification issues to make it bothersome. Fingerprint and facial recognition are pretty secure, but anytime the app experiences the slightest delay, it requires adding your password manually. It’s one of my few passwords I have memorized now.
Updating my phone number was technically impossible after discussing it with CSR. The new number needs to be verified via text, but it didn’t send the codes. They had to email the verification, the text or call options don’t work, and you won’t learn that until you call.
I don’t just complain, I always offer suggestions to fix their problems, and for the most part, they do.
Updating my phone number was technically impossible after discussing it with CSR. The new number needs to be verified via text, but it didn’t send the codes. They had to email the verification, the text or call options don’t work, and you won’t learn that until you call.
I don’t just complain, I always offer suggestions to fix their problems, and for the most part, they do.
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Takes too long to log in / sync to account
Your app takes too long to log in. My auto lock, 30seconds, on phone kicks in before I get access to your account. Once I get logged in, it takes another minute to sync my account and my auto lock kicks in and I have to log in again.
I might as well access on my laptop 😭😭😭.
Can you please take extra TLC on your app. ❤️
I might as well access on my laptop 😭😭😭.
Can you please take extra TLC on your app. ❤️
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Love my banking app 🥰
I love the banking. You can do so much online and don’t even have to go to the bank and stand in long lines. I love being able to deposit a check remotely. Check my account anytime of the day when ever I want and still feel any transactions is safe and secure. Best thing ever!
App so slow
For no reason the app is now incredibly slow! Takes forever to load and sometimes doesn’t show account at all. Uninstalled and reinstalled. Turned off phone. No change. 2 weeks now.
