Leave a Review BiTaksi
Frustrating Experience – Drivers Cancel Frequently
Frustrating Experience – Drivers Cancel Frequently and accept the ride if you give Tips Upfront. Experience is consistently frustrating. Drivers frequently cancel rides after accepting, which wastes both time and effort. On top of that, some drivers have started asking for tips upfront, even before completing the trip. This feels unprofessional and adds unnecessary pressure to the experience. I’ve had instances where I waited over 40 minutes and never received a ride. I hope the company takes steps to improve driver reliability and address the tipping situationShow lessImpressed
This is a good app. As someone from UK using this app for the first time, only complaint is that a taxi was cancelled not by me but was asked by the app to pay the cancellation fee, also if you close the app before you start the journey it loses the job you requested even if the driver has arrived.
Apart from that, it is a good app, would recommendShow lessScams
A taxi driver took us the wrong way when we ordered a ride in İstanbul. Saying the other bridge was full of traffic because a soccer team was playing at that time. The team was playing in Sweden in reality and he took us a round about way that doubled the time and charge. The whole time we could see from google gps and the apps gps that there was no traffic at all over the correct bridge.
Since the app doesnt have a fixed price he was able to have a meter charge as evidence when we got the police involved at the hotel. We had to pay him in cash, half what the price should have been and half what the meter said in order to not have to continue the case at the police department. He was still able to put in the request for the charge in the app without us being able to fight it. Ive deleted the app and my card from it so the scammer cannot get even more money.Show less