Leave a Review Alerus Benefits
Easy upload receipts
Everything has been running smoothly.yes81635
Claim Services
Made contact with a specialist today. They were very informational and gave me a step-by-step instructions on how to file a claim for a check to be sent to my provider.EOD Marine 1990-2001
Great app!
Great app and easy to use. Only issue is that sometimes it freezes and won’t complete whatever transaction you are doing.FortekMusic
Online use
Completely streamlined and so much better for seniors than it used to be.read_run
Simple and functional
This app is easy to use and does everything you need to do easily in one place. I actually enjoy managing my phones, which is wild.Olejosepuppy
Easy to use!
Very easy to use and understand what you have paid for. Great record keeping.Janekam09
Crappy insecure signup / log in processes
Not sure I trust these guys with my money, but my options are none, since this is the company my employer has chosen. It should be noted, before I get into my complaint that I’ve had lunch with the execs at my company and they all sounded like they’ve had really bad experiences with Alerus.
My complaint:
Guided signup suggests you go through your phone, but that makes password managers difficult to use. I ended up using a basic password expecting to change it later. My password works fine on the phone but not at the website. I’m stuck with a dumb password and the only way to manage my account is on the phone.Show lessEnder831
Handy but cumbersome
I wish there were a way to do recurring expenses. It’s cumbersome entering the info for each appointment. But at least it’s handy for quickly uploading receiptsCk1234twins
Alerus FSA app is not user friendly
This app is not intuitive or easy to use. I wanted to complete an expense request but not all options were functional. I couldn’t complete my transaction using the app. Fingers crossed the desktop site works.sohotkey
Great Resource for managing my HSA!
The app is great at view and submitting expenses. The interface looks a bit clunky and as a software engineer there are some definite issues I would address as well as improvements and ease of use enhancements. I would definitely recommend this app and I use it multiple times a month.gadildafissh
