Leave a Review Alpine Bank
Doesn’t work for some reason
Every time I try to use the app it takes forever to load, and when I finally load in, it takes forever just see my balance because it can’t even update it. After a while it just says “Error Updating” or something like that, so it won’t even let me see how much money I have in my account. I tried deleting the app and then redownloading it and when I open it, it just sits there on the welcome screen loading forever. I tried waiting it out but all gives me is “Oops something went wrong on our end. Please try again.”Show lessDeveloper Response
I'm sorry you're having issues with the app, but we do appreciate your feedback. Please reach out to the Internet Banking support team, 800-551-6098. We would love to help troubleshoot some of these issues to help make for a better user experience.Loosing Access
Love the app and utilize it multiple times throughout my day. Disappointed I have lost access due to having an older phone. I am able to do what I need and more with my iPhone 6 so have saved over the years by sticking with the reliability of this device. Although I was able to update IOS this morning, version 16 is not available for this device.Show lessDeveloper Response
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. In our commitment to providing you with the best user experience and ensuring you are protected by the latest security enhancements, our mobile app provider is implementing changes to our system that requires a minimum version to access.Payee
I don’t feel this program is user friendly. Adding a payee, signing off from using the program is too difficult to findDeveloper Response
I'm sorry you're having issues with the app and apologize for the delayed response, but we do appreciate your feedback on how we can make improvements. Please reach out to the Internet Banking support team, 800-551-6098. We would love to help troubleshoot some of these issues to help make for a better user experience.