Leave a Review TRUE Community Digital Banking
Absolutely horrible
App crashes all the time, it gives me issues all the time when trying to use Zelle, it is very slow and I don’t like the fact that when you open the app, you immediately see your account balance.Vaal@@
A month and they still didn’t see it coming
Two credit unions merged, with all of one transferring to the other. Received several emails to “get ready”. Then when it’s time to use the one credit union’s app (True Community), I’m unable to register my account, change user name, and change password. Glad I was given a month to suddenly not be able to access my money. Still haven’t spoken to anyone on the phone due to high call volume.Show lessLil gal734
Not So Good
I’m reviewing g this on the biometric feature only. Never works. It works for a couple of times then quits and never to work again…CuttinHorseGirl
Trash
Changed everything now I can’t even access the appOjDaJuicy
Removed Face ID
This update is aweful. Why was Face ID removed? When I click the “forgot username/password” link it asks for my info then says there is already an account with those details please login 🤦♂️
App is broken now.Cyoung_mi
Horrible
Logs me out and says my password is wrongBgoold11
Update broke the app
After the digital refresh it keeps asking me to sign in which is fine but I when I put my info In it takes me to the next step here it ask for sms voice call or email the sms pops up my old number that I don’t even use and I went to the bank and changed my phone number aka updated it and it still uses my old phone number and it doesn’t even give me an option to use my email it does but the pop up box is blank and I already put in my info on the page before the one I’m onShow lessmoney bag slave
HORRIBLE TERRIBLE AWFUL !!!!
Honestly one of the worst credit unions I’ve ever worked with in my life. The website is absolutely atrocious and never works. Always down for maintenance and you have to change your login every time you try to pay a bill. ABSOLUTELY TERRIBLE!!!!!!!!!!!!!!!!!!!TeezyF3
Slow and buggy to slower and buggier.
A verification text is required every login in now, that in addition to the non stop errors and the required changing of log in information make this app almost unusable to me. They needed to focus on responsiveness and ease of use, instead the exact opposite has been done. All I want is to see my account balance quickly and easily, instead they prioritize everything else. Honestly one star is to high.Show lessDrewsifisher
So happy!
I love this upgrade! There are so many new features. It’s different but in the best way possible. I love that I can see my predicted credit score and shows what is on my credit report, it’s better then credit karma. Thank you for caring for your members and giving us an app that has so many cool things.Show lessuser-TG123
