User Reviews: ESET Secure Authentication

Top reviews

  • Works great. Not consistent with some of the poor reviews.

    I was hesitant to use this app because of some of the ratings. I switched from McAfee Live Safe to ESET Smart Security Premium so I downloaded this just to see. I have only used Microsoft Authentication in the past. In my short experience it has been very very easy to use. The only thing different is that this app asks for a pin as well, just an extra layer of security I guess. That is the only “non-user-friendly” part. Which honestly is a minor inconvenience. I’ll take the added layer for a quick digit input. The QR scan is simple. Pops up effortlessly. The codes are timed and will switch when the time runs out. Good job fixing the bugs ESET!!!
  • Terrible

    Our hospital decided on this app for 2 factor authentication and it is terrible. It take 30 seconds for the notification to work when it actually is working. Many times no notification comes at all. The app crashes constantly for no apparent reason—it actually looks likes the software was designed to intentionally crash its so consistent. Save yourself the time and headache and look elsewhere.

    Developer Response

    Hello, sorry for the problems, can you please send us a support request via http://www.eset.com/int/support/contact/ and describe the problem in more detail? We will do our best to resolve it and would be grateful if you would update the app review later. Thank you very much!
  • Sub par Authenticator app

    I have used many other Authenticator apps but this one is the worst. The documentation is lacking and Apple Watch support for notification is terrible. It only lets you deny the connection. All the other major players have the apps much more streamlined between uses outside of the specific implementation and use of wearable tech for ease of use. Please update your app to support apple watches with the ability to approve connections from it.

    Developer Response

    Hello, sorry for the problems, can you please send us a support request via http://www.eset.com/int/support/contact/ and describe the problem in more detail? We will do our best to resolve it and would be grateful if you would update the app review later. Thank you very much!
  • Don’t have enter qr scan manual??

    I have ESET for 10 years I really love it. I just want all authenticator in one app. Don’t qr scan manual? Most two factor don’t have scan screen something. Can you set manual please thank you

    Developer Response

    Hello, sorry for the problems, can you please send us a support request via http://www.eset.com/int/support/contact/ and describe the problem in more detail? We will do our best to resolve it and would be grateful if you would update the app review later. Thank you very much!
  • Silly gimmick

    Like most others here, I have one app where all my time based 2fa codes live and this second clunky app. My biggest complaint is that even the inconvenience of having ANOTHER 2fa app once you get into the app you have to drop down the code. It should just be displayed, there are far too many taps to get to where I need to be for a site that defaults to a 30 minute sign out....
  • Why another TOTP app?

    I have an excellent TOTP app installed that includes ALL of my other MFA logins. Why do I need to install this rinky-dink specialized app for a single TOTP login? Fire whomever authorized this decision.
  • Worst authenticator app I’ve used so far

    This is the fifth second-factor app I have installed on my phone, and it’s the worst.

    EDIT: after a few days, I updated my review from one to two stars. The main problem is poor documentation. This app produces one-time-use codes which are not time-synchronized; that’s why they don’t expire. However, this fact isn’t obvious from either the user interface or the ESET products that use this app.

    Sadly, ESET products are not compatible with other apps.
  • Network Admin

    We love this 2nd Auth Gen. it’s perfect.
    Many thanks to ESET and all of there engineers.
  • No action

    Downloaded the app but can’t do anything with it. When clicking on accounts it says "This is a companion app and needs an enrollment link." The app is not responsive
  • Excelente aplicación 2FA

    Recomendable 100%

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